Reviews

10/10

We recently hired Daniel to tape/mud the interior walls (2 partial + ceiling) of our 8x12' shed. The shed was renovated late last year - fully insulated, with most walls clad with barn board or slat walls. Portions of 2 walls plus the ceiling were drywalled. The task of taping/mudding and painting was left as a job for this year and then COVID-19 happened. After interviewing a handful of other drywall contractors, we chose Daniel because: 1. He has a very service oriented approach and showed a good understanding of what we were trying to accomplish in the shed. 2. He had a clear plan on how to protect the area and provided a professional estimate that included everything we had discussed. 3. Daniel was one of only 2 contractors who was happy to take on the dryall taping as well as the subsequent painting. 4. Due to his skillset, Daniel was able to include completing the install and painting of trim for 3 of the windows at a very reasonable price. Daniel's communication was excellent. I was always able to reach him when necessary and his emails and txtmsgs were clear and on point. Daniel completed the work over the course of about 5 days, always letting me know in advance what time he was going to arrive and always arriving at that time. Daniel was meticulous and focussed on doing the best job possible. As a result, were are very happy with the finished shed and have no hesitation in recommending Daniel and The Wall Doctor to friends and family. In fact, we are likely to have Daniel back for some drywall tape repairs inside the house in the near future.

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Company Response

Thank you so much Rob and Kathie! Your shed is such a tastefully designed place and I am glad that I was able to help you complete it!

10/10

THE COMPANY From first contact to project completion, it was a pleasure doing business with this McLaren Custom Homes. When we first met Jon, we knew that he was going to be the right person for the job and that we would get along great. Within a week, Jon provided a clear and well-thought out estimate along with a detailed, realistic schedule. We had a handful of companies quote on our job and although Jon was not the lowest bid, he was certainly not the most expensive one either. Nevertheless, Mclaren Custom Homes was the clear winner due to the great communications and customer service Jon demonstrated in taking the time to understand our detailed project requirements, carefully go through our follow-up questions, and demonstrate flexibility on the pricing by agreeing to do part of the job as fixed price and some as time and materials. As skilled as Jon is at carpentry, he is an even better project manager and communicator. Throughout the project, which spanned 5+ months, I was regularly in touch with Jon and always felt that I knew the current status and plans for the near future and had confidence that Jon's team could successfully resolve all day-to-day issues that are encountered during any renovation. Jon only hires people he can trust to be as meticulous and skilled as he is himself, resulting in a strong team, able to work well together and problem-solve as necessary. The work that Jon subcontracted (insulation, taping, and electrical) was also completed on time with high quality results. THE WORK We hired Mclaren Custom Homes to renovate 3 bedrooms and the garage, and to fix up shoddy/incomplete work from a contractor who had renovated the main floor and basement a couple years ago. The bedroom work involved opening up the current closets side-to-side and at the top to prepare for built-in cabinets. In addition, the existing flooring was removed and sub-floor replaced. Walls were skim-coated and new base-board and trim were installed. A heating duct was eliminated in the master bedroom and all bedroom light fixtures were replaced. In the garage, the ceiling was removed and insulated using spray foam. There was very little lighting in the garage so 4 more LED fixtures were added and existing messy wiring runs were cleaned up and hidden in the ceiling as much as possible. The ceiling and back wall of the garage were framed and drywalled. Remedying the previous renovation deficiencies involved replacing all bedroom handle sets, fixing the basement bathroom pocket door trim, and replacing a warped cold room door with a custom weather-stripped steel door. During the project, we extended the scope to include building a couple platforms to better level the floor, installing several NewAge Pro Series 3 cabinets, and about 25' of Pro-slat walls. We also added on the installation of live edge rail doors for the master bedroom closet. Jon's team showed up on time, worked full days, and kept on schedule throughout the project. We are very pleased with the results - the garage now looks like a place you would want to lounge in and the bedrooms are modernized, more functional, and have gained a lot of storage. Jon and his team proved to be reliable, talented, and took great pride in their excellent work. Mclaren Custom Homes delivered everything within scope and calmly handled any scope change requests. THE CUSTOMER SERVICE Any time we had questions about why something was done in a certain way during the project, Jon was quick to respond with answers that made sense - he always had a plan. On the rare occasions where something was not done satisfactorily, Jon took immediate ownership and worked with his team and subcontractors to make it right. McLaren Custom Homes stands behind their work and deserves an A+ for customer service. We always felt that our best interests and best value for our money were taken into account throughout the project. Jon was very helpful with selection and recommendations on lighting, finishings, and other products but he never sought to make a profit at our expense. The company earned its money on the work and in several instances, even picked up products for us without a mark-up or delivery charge. Over the course of the project, Jon, Ross, Chris, and Will treated our house like it was theirs and became part of our extended family. We are so pleased with McLaren Custom Homes that we have recommended their services to neighbours who have now booked them for phase 1 of a 4,000 sf home renovation. There are another half dozen friends who will also be contacting McLaren Custom Homes for their next renovation work.

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Company Response

We cannot thank you enough for the kind words and we could not be happier that you enjoyed the experience of working with our company as much you did. There is so much to comment on this review about how our company operates, our integrity, our delivery on the end result; but there is one thing that stands more than any of that. We are most proud of the fact that you feel like we were part of the extended family. We give a lot of time and try to be strategic when hiring for our in-house team of employees - as well as our extended sub-trades - because we don't just want people who do the job well. We also try our best to create a culture where homeowners feel at home with the people that are working on their home. We strive to only employ people that have integrity, are friendly, are hardworking, are trustworthy, and above all treat the homes we work on like they are their own homes.
It was really fantastic working with you and really do hope to again in the future.
At the very least we'll stop over in the new year when we're working down the road!

10/10

Nelson is one of the nicest, most reliable people you will ever meet. His calm nature, confidence, and excellent fencing knowledge put us at ease as soon as we met him. Nelson quickly understood the style of fence we wanted and provided a very good estimate and start date that worked for us. Prior to the work beginning, we had a full survey done to determine the exact property lines. B&C Posts began the work on time and completed the job within the schedule allocated which allowed our subsequent landscaping work to proceed as planned. The project involved around 250' of perimeter in a 4-sided backyard, plus a double door gate at the entrance to he backyard. The fence used brown sienna boards overlapped for privacy and 6" posts. During the project, Nelson and his helper arrived on time and worked long hours. They worked quickly but quality was always the priority - Nelson is a man of great integrity who does not cut corners. There were no surprises on cost either as the final cost was the same as the original quotation. The final fence line was located perfectly as shown by our post-fence installation survey. Nelson demonstrated great customer service by working with us to problem-solve along the way and coming back right away to resolve the handful of issues we identified. Nelson was not satisfied until we were happy with the final product. The completed fence is a work of art that we love and it has received rave reviews from family, friends, and neighbours. I have recommended B&C Posts to several neighbours and they will be the only contractor I call for any future fence work.

1 of 1 people found this review helpful.
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Company Response

Hi Rob. Thank you for the awesome review. I wanted to thank you and your wife for being so cooperative and understanding on the difficult areas of the project. My crew and I enjoyed the week spent there, you made us feel at home, thank you. Looking forward to working with you again in the future and having some more of your coffee which was delicious. Thank you again.
Merry Christmas.
B&C Posts
https://bcposts.ca/
416-505-2700

10/10

Alexander did a fantastic job on our IKEA basement bar installation. He provided an estimate based on our the IKEA design docs and pictures we provided. Alexander showed great patience as we were (and are) in the midst of a renovation that experiences endless delays. When we finally were ready for the bar installation, Alexander showed up bright and early, with a helper and they worked all day to complete the install. There was a tricky bulkhead to contend with but Alexander came up with solutions that look and work great. Based on the excellent job on the bar, we had Alexander back to install most of our office (high-end IKEA office furnishings and some IKEA kitchen wall cabinetry). Once again, Alexander arrived early with a helper and they completed the job in one day. The furniture looks great and Alexander does a good job of cleaning everything up before he leaves. We highly recommend Alexander's services for all IKEA kitchen and office installations.

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Company Response

Hi Rob,

Thanks for your review! I hope you reno is done and you are enjoying your home. Merry Christmas! Alexander.