Reviews

10/10

Ive invited Arpis into my home on 3 separate occasions in the last year. Once in an emergency, Once to replace 20 year old equipment, and Once for basic cleaning/maintenance. Every time ive been left impressed by their service and professionalism from start to finish. Whether its the kind people helping make a convenient booking, that friendly call from dispach to let you know they're on the way, or the always professional workers who never cease to impress at their attention and work ethic. Thanks Arpis for doing it right again and again. I hope that we've taken care of everything a house could need now for a while but If anything does go wrong you can bet youll be the first I call. thanks again.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Hello Jbmigel! Thank-you for kudos and glad we could help! We look forward to serving you in in the future!

Customer Relations
Arpi's Industries

9/10

Having used Arpis before they were my first choice to replace my aging hot water tank in my house. It was easy to call their number and setup the job on the day of my choosing. The 2 technicians showed up on time and quickly completed their task. I was shown how to operate and maintain the new tank and am very happy taking long hot showers now :D i took a point of 100% because after they left i did a load of laundry and it seems like they took they laundry drain tube out of the drain (to use drain to empty old tank i guess) and never replaced it, so my laundry maching gave my basement floor a pretty thorough washout. please be more careful next time Arpis!

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Hello Jbmigel from Calgary,
Thank you for the feedback. We will certainly remind our technicians to replace the laundry drain tube! We are glad that it was troubleshooted. Would it be to much trouble for you to email your contact information to reception@arpis.com with the subject title Homestars so we can follow up with you in person or if you could call 403.236.2444. We would like to follow up and check on the situation. Thank you for telling us that and we sincerely apologize.

Ruby Gill
Customer Relations
Arpi's Industries

10/10

Having had positive results from platinum pro painters before i called Chris first when my rental property needed to be repainted. He promptly estimated the time and costs to paint my ceiling, walls, and trim in all rooms. I was happy to see Dave and his crew show up on the day and they did a great job as always. thanks again for making it so easy!

Approximate cost of services:
$2,300.00
Was this review helpful?
Company Response

Thank you very much for taking the time to write a review about your experience with Platinum Pro Painters. It was a pleasure to work for you and we appreciate your kind feedback.

Thank you from the Platinum Pro team!

10/10

I have seen their jw plumbing vans around my condo area for years so they were my first pick when i needed someone to call. I am totally satisfied the plumber arrived on time after calling first then he did the job in only a few minutes and was on his way. Only funny thing was no credit cards so i had to pay cash/cheque.

Approximate cost of services:
$150.00
Was this review helpful?
10/10

After i called Platinum Pro I was surprised to have the owner of the company, Chris, arrive himself at my home to conduct an estimate. Chris was professional and focused on listening to my concerns and time constraints and provided a fair price and timeline. A few days later his crew arrived early in the morning to paint my ceilings. The crew was fast and efficient completing the whole job in 1 day and I am very satisfied with the results. I will be using Platinum Pro Painters again for sure.

Approximate cost of services:
$1,300.00
Was this review helpful?
Company Response

Thank you very much for taking the time to write a review for us. I am glad that we were able to help you complete your within your time constraints. We are happy to hear that we exceeded your expectations and we welcome you to your new home. Thank you from the team at Platinum Pro Painters!

10/10

After trying some other contractors for estimates done right was a breath of fresh air. The estimator did a quality survey, discussed my concerns and helped me select options and colours. Then the ordering and installation people were all very helpful and friendly planning around my schedule, cleanup was also excellent. I'm very happy with my new roof and recommend done right roofing.

Approximate cost of services:
$8,500.00
Was this review helpful?
Company Response

Sounds like you had an overall great experience with Done Right - that's fantastic to hear! We feel the keys to strong service are 3 things:

1) Teamwork! From Sales to Admin to Installation, Done Right Roofing operates as a team for the ultimate goal of a happy customer.
2) Communication! Between each of these departments, communication is key. It bridges the gaps and ensures you as the client are getting not only what you want but what you deserve.
3) Quality! We completely understand the value in a dollar and how hard people work for their money. We are constantly striving for that Quality service and Installation to justify our clients spending that money out of pocket.

Thanks for the great review & if you needed anything in the future, please don't hesitate to give us a call.

10/10

Excellent technician. Quickly diagnosed the root cause of my broken furnace, even spent extra time identifying troubled subcomponent to minimize replacement part costs. Then he found a suitable substitute part (capacitor for inducer motor) in his truck and replaced it. All is running again perfectly I will use arpis again for sure.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you very much for the feedback. We really appreciate it. Julie