Arpi's Industries Ltd

Heating & Air Conditioning
Calgary AB T2C 2W7
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Reviews for Arpi's Industries Ltd

Average customer rating:
9.5 10 (598 reviews)

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Private User
Private User
Private User reviews Ajax, ON
10/10

New furnace and hot water tank installed

Could not be happier with the service provided by the installers Michael and Laue (no sure of spelling).
They were super friendly did an amazing job, very professional and did a complete cleanup when done. Explained everything as well during the install. Furnace and HWT work great. The estimate done by Dennis was extremely thorough and also provided recommendations within our budget, and believe me I am super picky so everything had to be perfect for me to leave a review. Thanks guys - great job :)

Approximate cost of services:
$9,200.00
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Private User
Private User
Private User reviews Ajax, ON
9/10

Furnace installation

The project manager John came on time to do the measurement and quote. He was very knowledgeable, confident and pleasant to deal with. The quote and payment term were clearly explained to my satisfaction.

The technician Eric came today and finished the installation in 4 hours. During the insulation he and his helper were very professional, and take care of things. Eric answered all my questions and provided a walk through when the installation is done. He also provided some maintenance tips and advices as to how to keep the furnace operating trouble free.

I am very satisfied with Arpis services and will definitely recommend them to my friends. Thank you Arpi!

Approximate cost of services:
$6,000.00
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Lenard Mar
Lenard Mar
1 review Calgary, AB
10/10

30 POINT FURNACE INSPECTION, TUNE-UP and CLEANING

My last furnace 30 Point tune-up ($159) , by Arpis, was November 2020. For my November 2023 (post pandemic) 30 Point Tune-Up ($179), ARPI'S sent Myles Learning whom I did not know. Myles did not disappoint. He was punctual, courteous, knowledgeable and efficient; all the essentials of taking care of the customer and providing remarkable service.

Approximate cost of services:
$179.00
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Private User
Private User
Private User reviews Ajax, ON
9/10

Furnace 30 point PTU

Habte performed the annual inspection on my furnace. His work was far superior to previous "inspections". The before pictures he took showed debris from a July 2021 renovation project still in the blower housing despite 2 annual inspection since then. I would strongly suggest you ask for pictures of your furnace before and after inspection.

Approximate cost of services:
$150.00
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Andrea R.
Andrea R.
2 reviews Calgary, AB
10/10

Very good knowledge sharing

Shubhkarman came in and educated us on all the furnace maintainance we needed. He recommended having a surge protector that would save us from replacing the furnace in case of big spikes. All of this while being very polite and thoughtful about our family (keep noise down mainly). Thank you Arpi's.

Approximate cost of services:
$300.00
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Company Response

Hi Andrea
Thank you so much for taking the time to share your feedback about Shubhkarman's service. We greatly appreciate your kind words.
We're thrilled to hear that Shubhkarman provided you with valuable knowledge on furnace maintenance and recommended a surge protector to safeguard your system. We understand the importance of protecting your home and family, and it's heartening to know that Shubhkarman's service was not only informative but also considerate of your family's needs.

Your trust in Arpi's means a lot to us, and we're here to assist you with any future HVAC needs. If you have any questions or require further assistance, please don't hesitate to reach out.
Thank you for choosing Arpi's, and we look forward to serving you in the future.

Eurobago99
Eurobago99
1 review Calgary, AB
10/10

Furnace inspection

I had Arpis perform my annual furnace inspection. Habte, the technician, did a very thorough inspection and cleaning of the blower beyond what had been done in the past. He also recommended installing a surge protector (the control board had been fried 10 years ago during an ice storm) because of all the electronics in our furnace and thermostat. He also took time to explain all the work he had done. Highly recommended.

Approximate cost of services:
$500.00
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Company Response

Hi Eurobago99
Thank you for choosing Arpi's for your furnace inspection, and for your kind words. We're pleased to hear that Habte provided a thorough service for your furnace. We value your recommendation and are here for your HVAC needs in the future. If you have any questions or need assistance, please feel free to reach out.

Arpi's Heating & Cooling Team

Private User
Private User
Private User reviews Ajax, ON
10/10

Mini Split AC install

Clinton and his team installed a Mini-Split system in my condo this week. They arrived at the scheduled time, answered all my questions and completed the install in a matter of hours. The Mini-Split is quiet and cools our space very effectively. I would definitely recommend Arpis and their team to anyone looking for a professional group. They were a pleasure to have in my home.

Approximate cost of services:
$8,000.00
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Company Response

We greatly appreciate your feedback about the Mini-Split system installation by Clinton and his team. We're delighted to hear they were punctual, responsive to your questions, and efficient in completing the installation. It's wonderful to know that the Mini-Split is working quietly and effectively to cool your space.
Thank you for recommending Arpi's and our professional team. It was our pleasure to serve you, and we're here for any future needs you may have. If you ever have more questions or require assistance, please don't hesitate to reach out.

Private User
Private User
Private User reviews Ajax, ON
9/10

New Air Conditioner install

Very professional, from quote to install all staff were knowledgeable, skilled, courteous and honest. Pricing was fair, product is top of the line. They actually visited our home to come up with the best solution and accurate quote(non standard installation)

Approximate cost of services:
$5,800.00
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Company Response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s.
We look forward to working with you again in the future!

Sasha
Sasha
2 reviews Calgary, AB
1/10

Plumbing Project

I am a loyalty customer on the HVAC side of Arpis, and a very happy customer! Every employee working on my furnace or air conditioner was amazing. That's why I thought I should call Arpis for my plumbing problem. Well, I was quite disappointed. The Arpis plumber was competent but took a very long time to make decisions (while the clock was running) and when he left after 4 hours, he said that the company would call me with quotes to get the project moving. I did get a phone call from Arpis and when I asked specific questions about what was included for the price, the lady said she would get back to me via email with specific informations because she had to check with her manager. When I did not receive an email, I called Arpis and was told that this employee did not work there anymore but that someone else would reach out to me shortly. After a few days of silence, I called and left a message for the supervisor. I left one message a day for three days. After the third day, I did get a very nice and courteous call from the supervisor, which was much appreciated. I asked if he could send an email with specific details. I did get an email but I had to ask to receive more information about what was included and the specific price for each product. I did not receive an answer. I decided to move on and say good bye to April. I called a different plumbing company and in a matter of 24 hours, my project was completed! The new plumber gave me a quote for the project before the start. The quote included time and parts instead of running the clock like with Arpis. There was a sense of security in knowing that no matter what, all I would pay in the end was the price quoted. Therefore, I will remain a good customer at Arpis for HVAC but will avoid the plumbing side of the business in the future.

Approximate cost of services:
$750.00
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Company Response

Hi Sasha, I'm sorry to hear about your disappointing experience with our Plumbing department. It sounds like there were some communication breakdowns and lack of transparency regarding the project's cost and scope, which understandably led to frustration and disappointment on your end.
I'm glad to hear that you will continue to be a loyal customer on the HVAC side of Arpis and hope that your future experiences will be positive and satisfactory.
Please give our service manager Damien a call at 403 2362444 as we would like to take care of you

Private User
Private User
Private User reviews Ajax, ON
10/10

A/C & hot water tank installation

Clinton et al showed up on time, kept me in the loop throughout the day, answered all of my many questions and even consolidated the drainage from humidifier, water tank etc. Before he left he made sure i was happy with the water temp and also showed me the A/C condenser working. Still needs to finish the installation when the weather is warmer but I am confident the work will be done properly.

Approximate cost of services:
$9,300.00
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Company Response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Arpi’s.
We look forward to working with you again in the future!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arpi's Industries Ltd

Why Choose Arpi's?

QUALIFIED TECHNICIANS
It’s always been about doing it right and that means we don’t cut corners on quality. Our technicians are certified journeyman and our team doesn’t work on commissions so you won’t be dealing with high pressure sales. With 60 years of being a Plumbing & HVAC contractor in Calgary, our core team of long-time staff have incredible plumbing, heating, ventilating and cooling expertise. Arpi’s is constantly hiring the best Plumbing & HVAC talent in Alberta to work for our clients. See what our customers are saying about us!

OUR PROMISE TO DO IT RIGHT!
Quality craftsmanship every time. There is a reason we’ve been a trusted Plumbing & HVAC company for 60 years in the Calgary region! We’ve installed over 100,000 furnaces for Calgarians and are in 100 homes daily servicing customers like you. Your satisfaction is our top priority. We’re thorough, detailed and our technicians are trained to ensure nothing gets past us… committed to doing the job right always.

BEST PRICE GUARANTEE
We don’t just guarantee home comfort, we guarantee the best price! Find a better price? Our apples to apples best price guarantee means we will beat any competitor pricing.

FLEXIBLE AND COMPETITIVE FINANCING OPTIONS
We make it easy for you to upgrade to a new energy efficient Plumbing & HVAC system for your home, with several options of financing available to you, some with no payments required for up to 12 months after your new equipment is installed. Call us and find out how we can help you upgrade your home comfort system, or get approved for financing online today!

BEST WARRANTIES AVAILABLE
With up to 12 years furnace and air conditioner parts and labour warranties available on residential installed equipment, you can rest worry free knowing your equipment is covered should the unexpected repair arise. Learn more about our Labour Guarantee as well as our Equipment Warranty!

24/7 365 EMERGENCY SERVICE
With the best warranties available, you can also rely on Calgary's best service team, available 24 hours a day 365 days a year. Be it furnaces, air-conditioning, boilers, humidifiers, electronic air cleaners, plumbing, gas fitting, hot water tanks or duct cleaning - we are just a phone call away for 24 hour emergency repairs fixed right guaranteed.

ARPI'S CARE GUARANTEE & COVID PROTOCOLS!
We guarantee to treat your home as if it were our own. We lay down floor coverings to protect your floors in all work and traffic areas when installing your new energy efficient comfort system and completely clean our work areas when we are done. Our qualified technicians will do a full system review and explanation with you, ensuring your complete satisfaction before we leave your home.

CATEGORIES
Heating & Air Conditioning, Plumbing, and Duct Cleaning
PRODUCTS
heat pumps, solar air conditioning, furnaces, boilers, air purifying equipment, UV lights, energy efficient air conditioners, electronic air cleaners, heat recovery ventilators (HRVs), hot water tanks, tankless or on-demand hot water heaters, humidifiers, smart thermostats and the list goes on...
SERVICES
Plumbing, Heating, Air-conditioning, Boilers, Hot water tanks, Tankless water heaters, Sheet Metal, Ventilation and Duct cleaning.
BRANDS
Lennox, Goodman, Trane, IBC Boilers, Navien, Rheem, Honeywell, Ecobee, White Rodgers, General-aire...we service all makes and brands of equipment!
SPECIALITIES
Plumbing, Heating, Air Conditioning, Boilers, Ventilation, Hot Water Tanks and Tankless water heaters.
WEBSITE
http://www.arpis.com
YEAR ESTABLISHED
1963
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, Master Card, Debit Card, Cheque.
MEMBERSHIPS
Better Business Bureau, Calgary Construction Association, Canadian Home Builders' Association - Calg
LIABILITY INSURANCE
Yes
DIPLOMAS
SAIT
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1-10 YEARS PARTS AND LABOR
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