Reviews

1/10

I told the receptionist that I had an HVAC pro say the hot water mixer needed replacing by a plumber. I said I had a picture of the piece needing a replacement. They sent a HVAC, non-plumber, out to diagnose the same problem. He was a really nice guy, but just the wrong guy. He told me that I need to get my hot water mixer replaced by plumber. He was able to loosen the mixer enough that it works temporarily, but it's a ticking, cold-water time-bomb. $190 diagnostic fee, and I still need to book a plumber to fix the mixer. May I suggest improving the information intake at the front end so you're not wasting your own staff's time, as well as your client's time and money. I was clear with what I needed.

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Company Response

Hi Anthony. Thank you for your feedback. We take this seriously. One of our managers will reach out to you shortly.

8/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

CleanAir provided me with everything I needed in a duct cleaning. They were on time, courteous, and went out of their way to make sure my house stayed clean and tidy.

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Company Response

So happy to hear you had a fabulous duct cleaning! If you need anything in the future don't hesitate to contact us!