I was trying to figure out what was going on with the pipes leaving my basement (separate apartment) and my house. We had a washing machine clog, twice in five months, and I needed some answers. I called a free sewer specialist from this site that came highly recommended. They snaked the pipes with a camera and said that the pipe leading from my outside cleanout to the city was the problem. Then gave me a $7K quote to put in new ones. I called Peter for a 2nd opinion. He was skeptical about the diagnosis. He sent me Tenzin and his assistant. They categorically proved through snaking with a camera and testing with water and flushing toilets how faulty and wrong the advice was from the first company. The pipes were fine. It was something that got into the 1 1/2 inch pipe leading from the washing machine. If not for Tenzin and Peter's expertise, them doing the work, and me being willing to pay some money for real advice, I would be out $7-8K. Don't go with the free guys. I'm really grateful to this company.
- Company Response
Thank you Daniel for taking the time to write a review and to share your experience with Plumbers Direct! We are so grateful for the trust you have placed in Plumbers Direct and our goal is to always provide the best services. We look forward to serving you for many years to come.