N&M

My husband and I received numerous quotes and McDonald Forestry was not just the most competitive but it was SIGNIFICANTLY less than the others. We found Steve to be very responsive to any requests for information and he provided support above and beyond our expectations. Our situation was somewhat unique and we experienced some "hiccups" regarding our permit... Steve provided us with all of the reports (arborist report, replanting plan, site photos) we required in order to expedite our application - it was a great relief to have someone familiar with the process help us understand what our next steps were going to be. We were pleasantly surprised by his follow-up and customer service - he consistently provided us with updates and communicated any potential issues so that we were in the loop throughout the process. McDonald Foresetry completed the job during the holidays - while also not being disruptive to our neighbours (which was greatly appreciated by all!). Overall... a pleasant experience... the site was clean and exactly what was promised... fantastic customer service. We would definitely recommend McDonald Forestry and would call Steve again if we ever needed their services.

I had a basement drain back up Christmas Eve and the Technician Jeremy was at my place within 2 hours and was on the ball and figured out it was the inside trap that was the problem(which was hidden/built over). I got a quote for the work on the spot and within 2 days they came and replaced the trap. After seeing the camera go through my sewer line I now know that they are in good working order. I appreciate the fact that I can call drainworks when there's a problem and speak to a dispatcher right away and have a technician come to deal with the issue within hours.