Reviews

10/10

I contacted EcoComfort Insulation after reading through the many reviews of their services. I filled in the contact information on their website on a Sunday afternoon and received a response from Arnold that afternoon asking when would be a convenient day and time for a them to visit my home. On the agreed day, Patrick arrived on time and did an inspection of my attic. After the inspection Patrick showed us some photographs of our attic, explained the process and the options available to us - a top up of the existing material or the complete removal of the existing original insulation (done in the 70's), then disinfecting the attic space before the application of the new material. We also have a roof space that is no longer accessible due to a kitchen reno but Patrick told us they could still get to that area by going through the roof from the outside. I was concerned that it would be noticeable afterwards but Patrick assured me it would not be. After further reading of EcoComfort reviews on Google and Homestars we decided to engage them. We were given a choice of dates for the work to be done. On the day, Greg and his team of Paul and another young man whose name I didn't get, arrived, again on time, to do the work. They were very professional, polite and efficient and completed the work n 4-5 hours with a very minimum of inconvenience to us. We were given photos of the process that showed us the attics before the removal, with the old stuff gone and again after the new insulation had been blown in. I was even invited to take a look through the hole in the roof of the inaccessible attic space before they closed it up. The team cleaned up to such an extent that the only way you'd know they had been was the sign they left at the curb. There were also multiple options for payment. It was a pleasure to deal with EcoComfort and I would highly recommend their services if you are considering adding to, or replacing the insulation in your attic. Great work Arnold, Patrick, Greg and team! It was a pleasure doing business with you.

Approximate cost of services:
$4,800.00
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Company Response

Wow, thank you for the wonderful review and sharing your experience! We’re happy to hear that Arnold, Patrick, Greg, and the team took good care of you from start to finish. It’s great that Patrick was able to ease your concerns about accessing the roof space and that everything went smoothly. We’re glad you felt informed throughout the process with the photos and that the team left your place spotless. Your recommendation means a lot to us and we truly appreciate your trust in our services!

6/10

We had several windows replaced by Nordik in April and May. There were several outstanding issues to be corrected after the original install visits including a damaged screen, poor caulking and dented capping around a large bay window. After repeated calls to Nordik to follow up on when these items would be addressed I was finally given a date of Aug 11th. On Aug 11th Ralph called to say he could come earlier than the original time if I was available which was great. Ralph was very professional and a pleasure to deal with. He addressed and fixed every outstanding issue we had with a smile. I wish Ralph had done the original installs as I feel the job would have been done correctly the first time and we would have been spared several weeks of frustration. Ralph is a credit to your company.

Approximate cost of services:
$17,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Rick, We're sorry to hear of the issues you had early on. However, we're very happy Ralph came in and was able to complete your job to the standard our customers expect.

10/10

We recently replaced all the windows in our house. As the project progressed we realized that some of the stucco and boards would need to be repaired after the new windows were installed so I contacted several stucco companies. Aiad came out to look at our property in mid-February, gave us a written quote and said to call him when we were ready to have the work done. After the window project was complete Aiad and his team came out and repaired the stucco and boards as agreed. Aiad arrived on a Saturday afternoon to erect scaffolding then returned Monday morning to start the work. Stucco work, painting and caulking were all done by Tuesday afternoon. Aiad reduced our agreed to price because he had less work to do than originally expected which was a bonus for us. The team were very polite, efficient and did an amazing clean up job. I would highly recommend Aiad and Cosmopolitan Construction for any new stucco work or repairs to your existing stucco.

Approximate cost of services:
$4,000.00
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Company Response

Dear Rick, many thanks for your detailed review of your home's stucco repair project! It was a pleasure working with you!

10/10

Washing machine stopped working on Sunday. Found Rick on line and called Monday morning. Spoke to Rick in person and was given a 4 hr window for Tuesday afternoon. Ravi called me around Tuesday lunchtime as promised and arrived 15 minutes later. Ravi identified the problem quickly, showed me the broken part, replaced it and tested the fix all in under 45 minutes. Great service, great people and would highly recommend!

Approximate cost of services:
$180.00
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Company Response

thanks for taking your time and writing a review for us .we appreciate your bussiness .have a nice day

10/10

Mike recently installed a new door and opener for us. The work was done when promised at the price quoted. Mike is very punctual, courteous, professional and friendly. I would highly recommend.

Approximate cost of services:
$1,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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