I contacted EcoComfort Insulation after reading through the many reviews of their services. I filled in the contact information on their website on a Sunday afternoon and received a response from Arnold that afternoon asking when would be a convenient day and time for a them to visit my home. On the agreed day, Patrick arrived on time and did an inspection of my attic. After the inspection Patrick showed us some photographs of our attic, explained the process and the options available to us - a top up of the existing material or the complete removal of the existing original insulation (done in the 70's), then disinfecting the attic space before the application of the new material. We also have a roof space that is no longer accessible due to a kitchen reno but Patrick told us they could still get to that area by going through the roof from the outside. I was concerned that it would be noticeable afterwards but Patrick assured me it would not be.
After further reading of EcoComfort reviews on Google and Homestars we decided to engage them. We were given a choice of dates for the work to be done. On the day, Greg and his team of Paul and another young man whose name I didn't get, arrived, again on time, to do the work. They were very professional, polite and efficient and completed the work n 4-5 hours with a very minimum of inconvenience to us. We were given photos of the process that showed us the attics before the removal, with the old stuff gone and again after the new insulation had been blown in. I was even invited to take a look through the hole in the roof of the inaccessible attic space before they closed it up.
The team cleaned up to such an extent that the only way you'd know they had been was the sign they left at the curb. There were also multiple options for payment.
It was a pleasure to deal with EcoComfort and I would highly recommend their services if you are considering adding to, or replacing the insulation in your attic.
Great work Arnold, Patrick, Greg and team! It was a pleasure doing business with you.
- Approximate cost of services:
- $4,800.00
- Company Response
Wow, thank you for the wonderful review and sharing your experience! We’re happy to hear that Arnold, Patrick, Greg, and the team took good care of you from start to finish. It’s great that Patrick was able to ease your concerns about accessing the roof space and that everything went smoothly. We’re glad you felt informed throughout the process with the photos and that the team left your place spotless. Your recommendation means a lot to us and we truly appreciate your trust in our services!