Reviews

10/10

I found Nu-Phase Electric on homestars after my fluorescent light fixture over the sink pulled out of the cieling. Neil called to make appointment and after explaining the situation he suggested I pick up an led replacement. Neil arrived and was very professional, friendly and knowledgeable. He explained everything as he went along. He gave me advise on what to buy when replacing my garage lighting. He is very affordable and Not pushy. I would definitely recommend Neil and Nu-Phase. Susan

Approximate cost of services:
$100.00
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Company Response

Thank you for the great review. A quick response was important to safely replace the dangling fixture . Happy holidays

10/10

I had Joseph's crew paint my deck in 2014. From the start there were problems. I spoke to Joseph in 2014 regarding the problem and he sent one of his crew to fix it. In 2015 the same problem came back. Joseph backed his work 100% and again sent a person to fix the issue. It is not very often that you will find a company who backs there work 100% even though it is not covered by your agreement. Joseph, thank you so very much for going above and beyond. I would definitely recommend ProRise painting to family and friends

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Susan, thank you for sharing your experience. We at Prorise always try to do everything we can to ensure customer satisfaction. It was a pleasure working with you and I look forward to working with you again in the near future. Thanks again for using Prorise Painting for your exterior painting/staining project.

10/10

I found A GLASS ACT thru Homestars. I chose this company due to the high rating from customers and they sure we're not wrong. Originally they were to do the whole house and driveway but due to water restrictions I had Jim and Rob do the inside and outside of the windows of my house. They were very professional and the job they did was exceptional. The windows are sparkling clean along with the screens. I am definitely going to rebook for next year to have the house,sidewalks and driveways done. The pride they showed in doing the job is something you don't often see. Thank you for a job well done.

Approximate cost of services:
$550.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your review Susan! We are very fortunate to have employees that really care about doing a superb job for our customers. Thank you for your business!!

9/10

Found Harry on homestars and chose him due to reviews and ratings. He was on time, very professional. He did the work quickly. The only thing is that his website does not show the correct call out rate at the time that I hired him. Overall will definitely call him again if I need a plumber.

Approximate cost of services:
$150.00
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Company Response

Thank you, Susan, for your review, It was a pleasure to work with you and we have edited the rate to better reflect more detail on our pricing.

10/10

I found Drainrock thru homestars and I was not disappointed. The company is a family owned and run business. Both Bob and Vanessa were a pleasure to deal with. They answered all my questions, the crew showed up on time and everyone was very professional and friendly. Included in the invoice was a detailed description of what was found when they did the hydro flush. I will be calling them again when it is time to have the drains cleaned. Thank you

Approximate cost of services:
$500.00
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Company Response

Thank you very much for your kind words about our Company. We look forward to your phone call and can ensure you the same great professional service when the time comes! Thank you for taking the time to write a review, our customers' opinions mean a lot to us! ~ Drainrock Industries

10/10

I called Jayco I found them on Homestars. Jason came and took a look at my washing machine. HE WAS VERY HONEST. He installed a small part that was broken but advised me that due to some oil leakage and the spinning cycle which does not work well, it would not be cost effective to fix everything that was not working properly. It was my decision should I want to go forward but I declined. He was very efficient and professional. He explained everything to me in detail which I appreciated. It was a pleasure dealing with an honest trades person. I would highly recommend Jayco. Thank you Jason.

Approximate cost of services:
$80.00
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10/10

I found ProRise painting on Homestars. I spoke to Joseph who came out to the house and gave me an estimate and a detailed explanation of the work that was going to be done. This meeting took place in 2013 and due to the weather Joseph's crew was unable to complete the job other than pressure washing. Joseph sent his crew back out this year and had the deck re power washed and then painted. When the job was completed Joseph came out the same day to ensure the job was done to his expectations. Joseph is extremely professional, the work site kept clean. It was a pleasure dealing with Joseph and Robert the painter. I would highly recommend ProRise to family and friends. Thank you Joseph, the deck looks great.

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Susan, thank you for choosing Prorise Painting for your exterior pressure washing and deck staining/painting project. The extensive surface preparation along with the application of quality deck stain from Sherwin Williams will protect your deck for years to come. I will be following up with you next year, don't hesitate to contact me anytime if needed. Thanks again for using Prorise Painting as your greater Vancouver Exterior Painting Contractor

10/10

CRAZY if you do not contact Diverse Flooring for product choice and installation. I was overwhelmed with appointments with contractors and arranging times around my work schedule. Diverse was recommended to me and from the first call forward they were very professional. I wanted to steer clear of Asian made products and was pleasantly surprised that many of their products are from Germany with a fantastic warranty and also fro other country's. Shawn came out to help me choose a colour and product suited to my lifestyle without breaking the bank. He even came back with other floor samples for me to choose from. The project is now complete and I could not be happier. It is more than I had hoped for. The customer service far surpasses anything that you find today. Thank you to both Shawn and Todd. I would highly recommend them to everyone.

Approximate cost of services:
$10,000.00
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Company Response

Good day Susan,

Thank you again for you providing Diverse Flooring with the opportunity to be part of your home renovation. It was a pleasure working with you. If we may ever be of further assistance, or you have any questions or concerns please do not hesitate to call or email. Take care and thank you for taking the time to provide Diverse Flooring with such kind words. :) Sincerely Todd and Shawn

9/10

Greg and his gang had to repair ceilings in two rooms where lights had been removed. I would have given a 10 out of ten to Greg and his boys except for being unprepared re equip on 2 of the 3 times they came out to complete the job. The job itself was a 10+ as you can barely tell where the old texture was and the new begins. Thank you Greg I will definitely use you again should the occasion arise

Approximate cost of services:
$600.00
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10/10

This is the second time I have used Robert Redford Electrical and they have not dissappointed me. Steve and Paul are on time, work quickly and more than willing to explain what they are doing. Robert stops by to see how the job is going and being that he is the owner I find that very impressive. There was a small problem but it was taken care of . Job well done again Robert. Thank you to you and the boys. A well deserved 10

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

HI Susan, always a pleasure working with you. LED Potlights are a new thing and we're still working out the bugs.
Happy New Year

10/10

For insurance purposes I needed to change approx 60 ft of Poly-B to Pex. When I called Milani I spoke to Wyn who I was immediately impressed with. She knows Customer Service. She sent Joga out to survey what needed to be done. He was extremely professional, polite and originally when I stated I wanted copper he adv me it would be cheaper to put in Pex. I called my insurance company who approved it. Joga came back a few days later installed the Pex and at the same time changed the piping in the garage sink. He was extremely neat, not one bit of material on the crawl space floor or under the sink . I would definately recommend them to family and friends. Thank you Wyn and Joga. You both shine for Milani.

Approximate cost of services:
$750.00
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10/10

Installation of power for an AC unit/installation of outlet on patio and installation of a new electrical panel. An excellent job was done by Steve and Paul. Hard workers and left the sites very clean. Installation of wires extremely neat. Very professionald and always on time. Owner of the company, Robert stopped by to see how the jobs were progressing and again at the end of the jobs. At one point a bit of a hiccup but Robert more than compensated. The wokk done was an A+ and I will be using them again for the other electrical jobs I have. I would most definately recommend them to friends and family. Kudos to Robert and his team and a big thank you

Approximate cost of services:
$3,000.00
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Company Response

Wow Susan, Thank You so much!!!
I believe we should be thanking you, you were Great throughout the install and I believe you served Lunch!!! whats up with that?
It was a real pleasure working with and meeting you,
see you soon for the next phase in your electrical
Cheers
Robert

10/10

I found Pacific Hedge landscaping on the internet. Tyler's motto is you do not pay until completely satisfied. I called for a quote and at that time he said he was not the cheapest but would not take payment until I was satisfied with his work. He did a great job as the previous owners did not keep up with keeping everything trimmed. He arrived on time. Was very professional and extremely knowledgable in regards to the trees and plants. He told me what to use on part of my hedge due to spider mites. I had to call him back and he came and corrected the issue with no problem. I definitely would recommend him to friends and family, as a matter of fact I already have and I definitely will be using him again.

Approximate cost of services:
$700.00
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