Lorraine Blanchard from Old Toronto

Michael & his crew were very professional & easy to work with. They arrived when they said they would & finished that same afternoon. They took great care not to damage my front garden. They took pictures of my roof to show me the problems before & took pictures after the work was done. They also did a great job of cleaning up the job site. Once they finished, you would never know they had been there. They also managed to take care of a wasp infestation while re-doing my roof. I'm very satisfied with their work.

Greg explained what needed to be done and why. The work was done efficiently and quickly. The bathroom was left neat and tidy after the work was completed. I'm very pleased with his work.

I first called Mr. Rooter at 10:45 p.m. on a Thursday night because my tenant in the basement apartment had complained that she couldn't flush the toilet. I immediately knew there was a problem with the sump pump. Rick Phillips arrived in less that 1 hr. to evaluate the situation. Rick also believed that the problem was the sump pump. Since he didn't have a sump pump in his truck that would be right for the job, he promised that I would be his first appointment the following morning after he got the right pump from his supplier. Rick arrived on Friday morning at 9 a.m. with the new pump & proceeded to remove the old pump. Rick was very helpful, efficient & quick in making the necessary replacement of the pump. Replacing a sewage sump pump is a very dirty job; however, Rick was very careful not to make a mess in my tenant's apartment. I have used Mr. Rooter for all my plumbing needs for years & I have always been satisfied with the quality of the work done by Mr. Rooter's plumbers - Rick Phillips did a terrific job under difficult circumstances as quickly as possible.