Priority Plumbing

Plumbing
1594 Dupont Street Toronto ON M6P 3S7
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Priority Plumbing
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88%

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Reviews by rating (past 12 months)
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Reviews for Priority Plumbing

Average customer rating:
9.2 10 (595 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Condo plumbing

The company had excellent responsiveness. I got a call confirming that Brian would be doing the job. He was prompt and friendly. He did a great job and explained what we needed to know before he started working. And he did a great job. Hooked up our sinks and cleaned up in no time. Thanks so much. I will recommend you Brian!
Thanks.

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Company Response

There is nothing more gratifying than knowing we have provided our clients with a service experience that they can count on. We appreciate you taking the time to share your feedback with our service and we hope you will refer us to anyone you may know who is in need of plumbing service. Thank you! Sincerely,

Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Robert Ramirez
Robert Ramirez
1 review Toronto, ON
10/10

Plumbing service

Great experience with Priority Plumbing. They replied right away to my email with several dates and times to provide an estimate. The representative was thorough and precise, provided excellent advice on how to optimize the heater location but without spending too much money. I wish more companies worked like Priority Plumbing.

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Company Response

Dear Robert, We are so happy that you are satisfied with our services. 100% Customer Satisfaction is our Top Priority. Sincerely,

Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Pauline Patter
Pauline Patter
0 reviews Toronto, ON
10/10

Kitchen Faucet

Scheduling was incredibly easy and timely, and everyone I spoke with was professional and easy to work with. Greg came out to install a new kitchen faucet, and he was on time, professional, and did a great job. The cost was also very reasonable. I will definitely be using them for future projects.

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Company Response

Dear Pauline, Thanks for sharing your experience with Priority Plumbing. Serving and making customers happy is our top priority. Sincerely,

Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Evie Simcha
Evie Simcha
1 review Toronto, ON
10/10

Plumbing project

Can't say enough great things about Priority Plumbing. I've been using them for 3 years now. They always come out shortly after I call, fix the problem quickly and efficiently, and charge really reasonable prices. Highly recommend!

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Company Response

Dear Eva, Thank you for trusting us with your plumbing needs and allowing us the opportunity to serve you. We appreciate it very much! Sincerely,

Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Bruce McMahon
Bruce McMahon
1 review Toronto, ON
10/10

Plumbing Issues

Fast and dependable service. Greg was extremely professional and diagnosed and resolved the issue immediately. I highly recommend Priority plumbing and we will use them in the future for any plumbing issues/needs.

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Company Response

Thank you for taking the time to share your experience with our plumbing service! We will be sure to pass along the comments to your service technician, Greg. Sincerely,

Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Michael Ham
Michael Ham
0 reviews Toronto, ON
10/10

Plumbing service

Everyone is amazing! I had a little problem and everyone was on top of the situation from the back office to the field worker. Thanks again for all the help. You guys are all great! I would definitely recommend Priority Plumbing. And will continue to use your service.

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Company Response

Dear Michael, Thanks for sharing your experience with Priority Plumbing. Serving and making customers happy is our top priority. Sincerely,

Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Glanvil Lydon
Glanvil Lydon
0 reviews Toronto, ON
10/10

Leaky faucet

Definitely recommend, great service, and did not try to sell me something I didn't need, just repaired my leaky faucet. David was a great friendly tech. I would highly recommend them.

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Company Response

Dear Glanvil, We appreciate the kind words. It was our pleasure to be of service. Sincerely, The Priority Team. Sincerely,

Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Noreen Shorser in Toronto
Noreen Shorser in Toronto
3 reviews Toronto, ON
10/10

Plumbing with Aplomb

Priority Plumbing came t0 fix a tap leak. They sent me Joel promptly the next day. Joel was on time, knowledgeable, well-equipped with the necessary parts and fixed the problem sooner than he even predicted. The work was completed with expertise and quality. I am extremely happy with the quality work of Priority Plumbing.

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Company Response

Thank you so much for your feedback Noreen. We are happy to hear that Joel was able to efficiently serve your needs. We will be sure to pass along the comments to Joel as well. Please sign up for our newsletter to stay current with our industry offers! Sincerely,

Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Private User
Private User
Private User reviews Toronto, ON
0/10

Do Not Waste Your Time

We waited over 24 hours for a technician to come to our place and check a leaking bathroom faucet. Initially, we were told that it would take about 5 hours to have someone come out. The visit costs $56 with tax.

We waited from approximately Friday at noon to Saturday at 11:45am. We were offered a $50 rebate for the inconvenience if we agreed to fix the faucet with this company.

When the technician came he quoted us $650 + tax as the cheapest option and $850+ tax for the more expensive, "better quality faucet". We have a Pfister faucet that costs $150+ tax when bought new. Ridiculous.

In short, this company wasted our time and did not provide the quality service that seems to be advertised here.

Do not waste your time with a company that rips people off in moments when they need speedy and reliable work the most.

Shame on the company and its owners!

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Company Response

We are sorry that you are unhappy. We do not supply the "cheaper" big box store faucets that you had hoped to obtain. This is because they break very quickly and our customers have too many problems with them. Any professional Plumbers would never shop at Home Depot for this reason. We did respond to your call in less than 24 hours and our price was $553 which includes quality parts, full installation and warranty. Please call us to see how we can resolve any concerns that you have. 100% customer satisfaction is our Top Priority. Sincerely,

Priority Plumbing
https://priorityplumbing.ca
416-762-8662

 Brian in Toronto
Brian in Toronto
4 reviews Toronto, ON
10/10

Kitchen sink repair

I have to say from my initial contact with Kevin who took my call, he definitely gave me the "white glove" treatment. He was very professional, courteous, and took the time to listen to my problem. He empathize with my situation and reassured me that a technician would help me with my issue.

Along came Brian, who was my service technician that I was made aware of from Kevin who came to my house to fix our kitchen sink. He was
personable, yet professional, and very meticulous with his work that a thorough inspection of my home he discovered an issue with my sump pump, which I was not aware of and pointed out this it
was an area to address.
Brian took the time to sit down with my wife and I and explained the charges for the work that we needed to get done with my tenant's kitchen sink along with presenting additional options to get the sump pump fixed. It was really nice for him to take the time to give us all available options for my wife and I to decide which option was best suited for us given our financial situation.
Overall, I have to say that Brian and Kevin really gave us a positive customer experience that I would definitely recommend this company to others!

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Company Response

Dear Brian, We appreciate the kind words. It was our pleasure to be of service. We will be sure to pass the kind words to both Kevin and Brian. Sincerely,

Priority Plumbing
https://priorityplumbing.ca
416-762-8662

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Priority Plumbing

Priority Plumbing is voted best Plumbing & Drain Service in Toronto for Quality, Service, Value and Professionalism. You know the price before we start. Non-Commissioned Plumbing, Heating & Drain Technicians. Fast, Friendly and Competent Plumbing, Heating & Drainage Service. 100% Satisfaction Guarantee. Specializing in residential Plumbing, Heating & Drain services. Clean Plumbing, Heating & Drain worksites, We wear floor saving shoe covers and use workmats to protect your home. Same day Plumbing, Heating & Drainage Services. Emergency Plumbing Heating & Drain Services. Convenient appointment times. Full Service Toronto Plumbing Department, Radiators, Boilers, Plugged Drains, Sewer Replacements, Wet Basement Waterproofing, New Water Services Installed, Water Heaters, Drain Cleaning, Fixture Installations, Leaking Faucets Repair. Toronto Plumbers who Perform Quality, Clean and Convenient Services.

CATEGORIES
Plumbing
SERVICES
Full Service Toronto Plumbing Department, Radiators, Boilers, Plugged Drains, Sewer Replacements, Wet Basement Waterproofing, New Water Services Installed, Water Heaters, Drain Cleaning, Fixture Installations, Leaking Faucets. Toronto Plumbers who Perform Quality, Clean and Convenient Services.
BRANDS
All Brands Available Upon request. We are fully stocked with the most reliable parts in our trucks.
SPECIALITIES
All Plumbing, Drain, Heating, Waterproofing Services done by professionals who care for your home and take pride in their work.
WEBSITE
http://www.priorityplumbing.ca
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Cash, Visa, Mastercard
LICENSES
Master Plumbing License P17794Technical Safety and Standards License 00749274
MEMBERSHIPS
Nexstar Network of Elite Contractors
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumbing License P17794
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
49.99
BONDED
Yes
PROJECT RATE
You know the price before we start, every time.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Installation and Workmanship Warranty on every job.100% Customer Satisfaction Guaranteed.
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