Reviews

1/10

Wildwood cabinets were the vendor for our home builder. We have had nothing but issues with their workmanship. The medicine cabinet doors were installed backwards, both Johnny cabinets had damage and we paid $500 each for this upgrade. The kitchen needed trim placed along the island and cabinets because the finish was so rough where the cabinets met the floor. The pictures show some of their fine craftsmanship. I have tried twice to email them and they have never responded to my requests for service. Stay away from this company.

Approximate cost of services:
$40,000.00
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10/10

Through word of mouth, we went with Superior Vacuums for the purchase of our Nilfisk Central Vacuum system. We purchased the system at the home show last September and as promised they came out in December to install the vacuum system before Christmas once we had possession of our new home in Cochrane. Very professional and they are true to their word. Hanai even called in January to see if we had any questions or problems with the new system. We love the central vacuum system. Superior sells very good products.

Approximate cost of services:
$1,200.00
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Company Response

I'm glad you like the Nilfisk central vacuum.
Thanks for your business!
Hani.

7/10

This is a tough review as we experienced both good and bad in our experience with them. First the bad, we purchased a brand new Amana dryer from them and paid for delivery and removal of the old dryer. When they brought the new dryer, the movers were very friendly and helpful but the first load we put in to dry there was no heat from the dryer at all. We called the store and they told us that we would have to call the warranty # for the repair. I was totally flabbergasted. This new dryer had been in our home for 2 hrs total and it didn't work. Buyer beware, my receipt said FINAL SALE - NO REFUNDS - NO RETURNS. Now the good part of this company, the owner, Eugene called us back and said that he would take a look at our dryer that was replaced and see what the problem was. He called back the next day and the repair had been completed. He said the dryer we had replaced was the better dryer and that he would personally return it to us and remove the Amana dryer. He came the next day and replaced the plug on our wall and re-installed our original front load dryer. He went over and above to provide excellent customer service to us. It was much appreciated.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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0/10

Wish I had read the reviews before calling this company in May 2015. I called this company because my dryer drum was not turning. The technician came and fixed it but told me it was a temporary fix as the dryer needed a motor replacement and the alignment shafts were bend to the tune of $600. This was a 2 yr old front loading dryer. We had a new issue with the dryer in July 2015 and thought well why would we put anymore money into this dryer if the motor is shot and shafts are bent. We purchased a cheap new dryer and had a different company take the old dryer away. This new company called us to let us know that our dryer only needed a minor repair and that it was a superior product to what we had just purchased. The new company did the repair and tested the motor. Everything was fine with it including no bent shafts. They returned our dryer and took the new one away and saved us a lot of money. Thanks First Aid for leading us down the merry garden path. I honestly don't know if you practice unscrupulous tactics or if your tech just didn't know what was really wrong. Either way you cost us a lot of unnecessary stress and money.

Approximate cost of services:
$131.25
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8/10

We decided to get an estimate from SIS Ltd after seeing an exterior renovation that they had completed in our community. Kevin Russell, the salesman, came out to our home and took all the measurements and notes. He provided us with a quote and from there we met him in the SIS showroom to decide on colors and products. The crew that worked on our home was very courteous and punctual. They spoke to us on a daily basis as the project progressed. Answering all of our questions. Their communication skills were excellent. Jody Roberts was absolutely instrumental in all of our follow up issues and he was able to have them resolved in a speedy and timely basis. It was a pleasure to have Jody Roberts and SIS Ltd. work with us to revitalize the exterior of our home. We are very pleased with the results and will enjoy our home for many years to come.

Approximate cost of services:
$30,000.00
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Company Response

Thank you Tammie and Marcel for your kind remarks. We are glad that you are pleased with and enjoying the end results of the renovations on your home.