Superior Vacuums

Vacuum Sales & Service
Calgary AB T2M 3Y7
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74%

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Reviews for Superior Vacuums

Average customer rating:
8.1 10 (23 reviews)

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Diana and Reg
Diana and Reg
1 review Calgary, AB
10/10

Warranty repair Bissell Pet Vacuum

I called Bissell and they referred me to Superior Vacuums. They were very helpful and explained the procedure in detail. They were able to get Bissell to replace the power head and I understand they had to be forceful about this. I really appreciate their efforts on my behalf. The vacuum works as it should. Great staff at Superior Vacuums. Thank You.

Approximate cost of services:
$150.00
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Greg in Edmonton
Greg in Edmonton
0 reviews Edmonton, AB
10/10

Replace circuit board

Went the extra mile to obtain a hard to find part for an older Beam vacuum. Great advice and service.

Approximate cost of services:
$160.00
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Private User
Private User
Private User reviews Calgary, AB
10/10

Highly Recommend, Excellent Service

Very knowledgeable staff, fixed my Dyson vacuum at a very reasonable price. It runs like new again!! I highly recommend Superior Vacuums.

Approximate cost of services:
$148.00
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Lee
Lee
1 review Calgary, AB
0/10

Dibea F20 Max Stick Vacuum — Return Policy

On April 8, 2022. I purchased a Dibea F20 Max Stick Vacuum from Blaine. No mention from the salesman what their return policy is. I attempted to do some research on the internet on this vacuum before I bought it but couldn’t find much. I took it home and began charging the battery and then attempted some more research, found some reviews that stated that this is a budget vacuum and sells for the equivalent of 220.00 CAD in Asia (I paid $630). After that, I felt that I paid way to much for this unit and took it back to the store without using it.
I looked at the receipt and it said that refunds are not accepted if the machine is taken out of the box.
He would not take it back because I told him that I charged the battery (took it out of the box).
He kept bad mouthing Dyson and saying that you can’t believe reviews on the Dibea vacuum.
I took it home and used it, at that point I noticed that it is very cheaply built, has a high pitched whine, and noticed dust marks around the some of the vacuum panels where the filter is. I will use this vacuum in our basement while wearing ear muffs. The day after we went out and bought a Dyson for just a bit more than what we paid for the Dibea. No comparison… the Dyson is far superior to to the Dibea. Buyer beware!

Approximate cost of services:
$630.00
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Joy in
Joy in
0 reviews Mississauga, ON
0/10

Do Not Recommend.. Beware if you want to return online defective product...

I purchased two Dyson v11 filters online for my two vacuums. They were not OEM (this was expected) however they did not fit properly and I wanted to return them. First I was told that I wasn't putting them on right which is not the case. Then I was told they would not honour their online return policy which states if you are unhappy for any reason they would refund %110 as well as provide return prepaid delivery. They would only refund what I paid and would not pay return delivery because as far as they were concerned they sent the right parts. So now I have defective filters I can't use and I have to pay for the return shipping if I want a refund. Definitely not what they promise on their website.

Approximate cost of services:
$75.00
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Denise S
Denise S
0 reviews Cochrane, AB
10/10

VacuFlo Central Vacuum System and misc parts

We purchased the VacuFlow system and other items from Superior Vacuums. They had all the stock items we required. The service was fantastic, the product was the best. My husband spent a month searching for what he needed and Superior Vacuums had the best customer rating, stock, and price. I would recommend Superior Vacuums to anyone looking for a vacuum.

Approximate cost of services:
$2,000.00
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Ruth in Toronto
Ruth in Toronto
1 review New Westminster, BC
0/10

terrible after sales service

How did Ali sold me a 4,000 CAD product that they don't even have in stock? No one gives solutions, no one follows up, my experience with you is horrible, I want my money back!!!!!

Approximate cost of services:
$4,000.00
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PHILLIP in Kelowna
PHILLIP in Kelowna
0 reviews Kelowna, BC
10/10

excellent customer service

ali went the extra mile to make sure my issue was resolved in a timely manner .
excellent customer service and i'd recommend superior to anyone shopping for a new vacuum -thank you.

Approximate cost of services:
$100.00
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Private User
Private User
Private User reviews Peterborough, ON
10/10

Replacement Motor for a Kenmore Whipertone

I took my Kenmore canister vacuum to a local repair shop. They said the motors weren’t made anymore. There was nothing they could do.
I went on the Internet and found Superior Vacuums. I sent a picture of my vacuum motor and the answer came back that they had one they reconfigure to accept the connections to my Kenmore.
I ordered it. It arrived 4 days later. I called Superior for coaching to put it in. It took 5 minutes. I saved $800 (didn’t need to buy a new one!)
I was able to vacuum up the kitty hair tumbleweed taking over my house! Thanks “old man”!

Approximate cost of services:
$139.00
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bruce in Calgary
bruce in Calgary
1 review Calgary, AB
1/10

Poor used parts that don’t work.

Brought in a used dyson vacuum that had power head problems. Was told that they had a used hose that would fix the problem. Paid 170 and gave them our hose only to go home and find that the hose didn’t fix the power head problem. When I called were told that 90 days was to long to bring back parts. And was offered maybe a credit towards a new vacuum. I don’t want a new vacuum I want my money back!!

Approximate cost of services:
$170.00
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More about Superior Vacuums

Superior Vacuums & Newby’s – The best selection in Calgary is at Superior Vacuums (North Calgary), Newby’s Vacuum (South Calgary). We have set up an extensive dealer and installer network, so no matter where you live or work, sales, service and parts for any vacuum cleaner products are available in ...
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