Wish I had read the reviews before calling this company in May 2015. I called this company because my dryer drum was not turning. The technician came and fixed it but told me it was a temporary fix as the dryer needed a motor replacement and the alignment shafts were bend to the tune of $600. This was a 2 yr old front loading dryer. We had a new issue with the dryer in July 2015 and thought well why would we put anymore money into this dryer if the motor is shot and shafts are bent. We purchased a cheap new dryer and had a different company take the old dryer away. This new company called us to let us know that our dryer only needed a minor repair and that it was a superior product to what we had just purchased. The new company did the repair and tested the motor. Everything was fine with it including no bent shafts. They returned our dryer and took the new one away and saved us a lot of money. Thanks First Aid for leading us down the merry garden path. I honestly don't know if you practice unscrupulous tactics or if your tech just didn't know what was really wrong. Either way you cost us a lot of unnecessary stress and money.
- Approximate cost of services:
- $131.25