Nicole from North Vancouver

UPDATE: I'm updating my review as of Oct 5, 2020. Ecoline came back and fixed our door. It's no longer crooked and works perfect. I'm happy with the final product now. Overall, my experience was good. First post: I'm waiting to hear back to see how Ecoline will fix the job that they did on our sliding door. It's unlevel, there are dents and scratches all over the new frame. We also waited longer than they first quoted to even get the door. The team came later in the day (arrived at 3), and I had no idea it would take so long for the job. They didn't leave until close to 9PM. I wish they informed us beforehand that the job would take a while as I would have booked a morning appointment instead. By the time they left, it was completely dark so I couldn't see their work when they finished. It wasn't until the next day that we could really see the craftsmanship. After install the team of installers said it's not a great job because we have a window above our sliding door. However, during the sales process they never indicated that we would have a majorly unlevel door. They gave us the option to replace the window or not. We chose not to replace the window as it wasn't broken. I'm not impressed with the overall job as you can see from the pictures, it looks terrible, and our sliding screen door keeps falling off because it's so unlevel. I'm waiting to hear from Ecoline to get back to me to see how they are going to fix our door. I will update to see how they fix it. As of now, I would not recommend them.

We have used Sandro a few times before so when it came time to do our kitchen, he was the only one we would call. Sandro is always on-time and most importantly his quotes are fare and for us he’s always come in on budget. We love his attention to detail, and he’s really a great guy to work with. We trust him completely and if we have more work to do, we’ll only call Sandro to do the work. Thank you Sandro, we love our new kitchen.

We recently had Sandro renovate our master bedroom, bathroom and closet. We used Sandro a couple years ago on a different bathroom and were very pleased with his work, so we went back to him again. I am so happy with our recent renovation. Sandro always cleans up after he's done, he's clear with expectations, keep us in the loop, and when we ran into a problem he worked it out and was very fair in the process. We are looking to do our kitchen soon and will have Sandro do the work again. He's professional and overall a great contractor. Even our neighbours commented on how much they liked Sandro.

We recently had Sandro renovate our bathroom and we couldn't be happier with the outcome. We looked for a long time before deciding on a contractor and the second we met Sandro, we knew he was who we wanted to choose. He was professional throughout the renovation, kept us informed of the process, and cleaned up after each day. This was very important to us since we have a small son and having anything left around could have been a dangerous to him. In fact, we wouldn't have even known Sandro was in our place other than we could see progress was done when we got home. He finished our project on-time and on-budget and we will be using him again for our second bathroom and kitchen renovations in the future. I actually found Sandro through this site and I'm so happy that I did. I highly recommend Sandro for any renovation.