Ecoline Windows

Windows & Doors Installation & Service
Edmonton AB T5J 3S9
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Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for Ecoline Windows

Average customer rating:
9.4 10 (464 reviews)

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Les
Les
7 reviews Calgary, AB
10/10

Replace 2 windows

Replaced 2 older upper storey window units that were showing signs of rot around the frames. Ecoline provided competitive pricing; Excellent communications about the job and schedule. Clean, effective and efficient installation as scheduled.

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Company Response

Hello Les, thank you very much for such a great review about Ecoline Windows. We always strive to deliver the best possible product and service while maintaining competitive prices at the same time. Enjoy your new windows, and thank you again

glen campbell in Saskatoon
glen campbell in Saskatoon
1 review Saskatoon, SK
8/10

Front door replacement

The workers did great work by getting everything level, properly caulked and also did a great job on the trim. They were also very prompt and courteous. I was very disappointed with the installation of the hole for the dead bolt as it is not properly aligned and binds so that the electronic control does not work. Your tech guy said that it was a faulty lock but the replacement did not work either. Also, they did not clean up the foam insulation that bubbled out from under the door.

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Company Response

Hello Glen thank you very much for your positive review , we have opened a service call for our technician to cleanup the excessive foam and align the deadbolt

Cm in Edmonton
Cm in Edmonton
1 review Edmonton, AB
10/10

Great work

Had basement windows installed great professional knowledgeable workers. Would definitely go back for work that would need done. Very refreshing the fact the workers pay attention to the smallest detail

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Company Response

Hello there, we're glad you were satisfied with all aspects of replacing windows with Ecoline. Don't hesitate to give us a call if you have any questions in the future, our Customer Care department is always here to help. Keep in mind, we do also offer a referral incentive if you decide to recommend us to friends or neighbours.

Private User
Private User
Private User reviews Winnipeg, MB
9/10

Window installation

Excellent crew of workers that installed a large living room window. Divided into 3 sections (25%, 50%, 25%) the size of the window was 118 inches wide and 72 inches tall. In under an 90 minutes they had removed the old window and installed the new one. One glitch - the insulating foam that was used continued to expand after they had left and many areas had the foam come out around the frame. Another 90 minutes of work the next day by one of the workers to clean it all up. He said the foam was a product they had not used before. All in all - a very good service. They did consider the extra time etc in our final cost.

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Company Response

Thanks for your positive feedback, we're glad your window replacement went smoothly. Please contact us if you have any questions about your new windows. Keep in mind also, we do offer a referral incentive if you choose to recommend Ecoline to friends or neighbours.

Regina 6 window installation in Edmonton
Regina 6 window installation in Edmonton
1 review Edmonton, AB
8/10

Window Purchase/Installation

Very happy with Ecoline. Was kept informed on all aspects of my purchase from first meet with sales to clean up after installation. Purchase 6 Windows. Professionally installed and they cleaned up after. Only issue would be that the installers were not very fluent in English and communicated with me very little. Having said that they did all that was expected.

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Company Response

Hello there. Happy your window replacement project went to your satisfaction. Please don't hesitate to contact us if you have any questions about your newly installed windows. Keep in mind also, we offer a referral incentive if you choose to recommend us to any friends or neighbors. Thank you again.

Linda from Saskatoon
Linda from Saskatoon
3 reviews Edmonton, AB
10/10

Good Job!

The Ecoline people were very personable and responded quickly to any questions we had - the salesman, the installers, the phone/office staff. The installers cleaned up nicely after their work. The windows look great. It will be nice to get a breeze going through the house this summer & hopefully reduce our AC electrical bill. Looking forward to seeing how they perform next winter.

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Company Response

Hello Linda. Thank you very much for such an excellent review. We will make sure to forward it to your project manager, installation crew and our office staff. Enjoy your new windows and please note we are always here if you need us. Thank you again.

Customer in Saskatoon
Customer in Saskatoon
1 review Saskatoon, SK
10/10

Professional service and excellent product

Ecoline team installed the windows within the time frame promised. The installers were very efficient, friendly and highly professional. They removed the old windows and cleaned everything. The windows are of excellent quality. We are very pleased with Ecoline. I will recommend Ecoline to any one interested in installing new windows. Thank you.

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Company Response

Hello there, thanks for your positive review, we're glad your window replacement went smoothly. Please contact us if you have any questions about your new windows. Keep in mind also, we do offer a referral incentive if you choose to recommend Ecoline to friends or neighbours.

Noelle in Winnipeg
Noelle in Winnipeg
1 review Winnipeg, MB
10/10

Windows

Our second time choosing Ecoline as we have been continually impressed with our first purchase 5 years ago. We had our entire main floor windows replaced at that time (8 total) and they have held up wonderfully. We had no question to choose them again when needing to replace a basement window. The service was excellent from the first sales meeting to the installers whom were very friendly, efficient and left no trace behind other than a beautiful new window. Will definitely choose them again should the need arise!

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Company Response

Hello Noelle, thank you for your positive review. We value the trust placed in our company, as well as your repeat business. Please don't hesitate to contact us if you have any questions or concerns in the future. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.

Nestor in Saskatoon
Nestor in Saskatoon
1 review Saskatoon, SK
1/10

Windows and Patio door replacement

We were pleased with our salesman who arrived on time to give us a quote and consultation.
But....During installation I found that the patio doors were defective but the staff asked me to sign a document and make a full payment because it would be replaced by the warranty. After 3 weeks I called the office and they were surprised they said they didn't know anything. After we "found" together that the patio door was defected and need to be replaced.
It's been 3 months, but they haven't done anything.
I would not recommend this company.

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Company Response

Hello Nestor, thank you for your feedback, we have placed the order for the replacement parts, as soon as we have them in our warehouse, we will call you right away to schedule you for the service appointment. We also want to apologize for any inconveniences we might have caused you.

Cindylou in Winnipeg
Cindylou in Winnipeg
1 review Winnipeg, MB
10/10

New windows

Our existing windows were horrible. In the winter they were so frosted you couldnt see outside and could feel could air coming in. We had the windows replaced March and the noticable difference was amazing. Not only were they crystal clear but the rooms no longer had drafts. Excellent product and customer service.

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Company Response

Hi Cindy. We just want to tell you that we really appreciate your business. Your feedback means a lot to us as we are passionate about providing the best service possible. We are very happy that you've found our work to be satisfactory. Thank you and we appreciate you very much!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ecoline Windows

We specialize in replacement windows, doors and patio doors for the residential market and work directly with homeowners.
We take care of supplying and installing the windows.
We specialize in both full-frame and retrofit replacement.
We specialize in energy efficient vinyl windows, steel and fiberglass doors and patio doors.
We don’t offer aluminum, wood, or fiberglass windows.
We offer all common styles of windows.
Our window options include casement, awning, slider, hung, bay, bow, shape and combination windows.
We offer triple-pane windows on all our models including a slider and hung windows.
We design and assemble our windows in Canada, specifically for the prairie climate.
We offer financing options.
In Manitoba, we work with Manitoba Hydro and home improvement financing companies. In Calgary, Edmonton, Regina, and Saskatoon we work with home improvement financing companies.
We have our own dedicated installers.
We dispose of your old windows.
We offer warranty on our product and labor.
We have qualified technicians to service our windows.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, Bay & Bow Windows, Patio Doors, Exterior Doors.
SERVICES
Supply and Install Windows and Doors, Wall Cutouts, Opening Enlargements, Building of Bay & Bow Windows, Exterior Doors.
STYLES
Casements, Awnings, Single & Double Hung Tilts, Single & Double Sliders, Bay Windows, Bow Windows, Picture Windows, Architectural etc.
WEBSITE
https://www.ecolinewindows.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Cheque, Interact, Visa, MasterCard, American Express, E-transfer
MEMBERSHIPS
BBB, Energy Star, NAFS 11, Approved Contractor for the Alberta Energy Efficiency Rebate Program
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25-Year Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.