Our dryer started squeaking loudly in the midst of a pandemic, and my first thought was whom to call? I reached out to a technician we used many years ago, but I didn't receive a response. I even asked friends and family members for a referral. I searched online, and sent a text message to Top Tech Appliance with the model, serial number and issue. In less than 30 minutes, Mors responded, and said it may be a roller or bearing problem. The parts cost $50.00, and the labor was a flat rate of $100.00. Mors ordered the parts and installed them two days later. He wore a mask, gloves and kept his physical distance. The dryer continued to squeak a bit after he left, and Mors said he could come by that day. Since it was intermittent, I said I would keep an eye on it, and let him know if the noise continued with every load. Thankfully, the noise is completely gone now.
- Company Response
Thank you very much Ruby for your great review. We appreciate your sincere comments. Customers like yourself are a pleasure to do business with. I truly appreciate your support. We always care our client's satisfaction.Thank you again for your busy time to write this review. Looking forward to hear from you in the future.