Reviews

10/10

I am beyond pleased with the service provided by Davesduct. The service tech was very thorough and professional and provided before and after pictures of the service. I had the ducts originally cleaned by my home builder and a few years later by another company and was amazed at what was not done by either. I would recommend Davesduct to anyone requiring any type of HVAC service

Approximate cost of services:
$475.00
1 of 1 people found this review helpful.
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Company Response

Hi Paul,
Thanks for the positive feedback! We appreciate the effort to share your positive sentiments of our service with others on Homestars. We take our work very seriously and glad that it shows. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you! Sincerely, DAVESDUCTS (www.davesducts.com)

8/10

Hired this company to clean my air ducts and I still noticed dust after the tech left. When I called them they said they would come back to redo my home. They haven't returned my calls or emails at http://pureairontario.ca/. Would not recommend them at all. No concept of customer service whatsoever. Please avoid at all costs. I thought I was getting a bargain but you get what you pay for. I was contacted by their customer service rep in early January and was informed that they were closed for the holidays. I was immediately mailed out a cheque for the services I had initially paid for. I'm very happy with the resolution. They took responsibility for their tech's actions and reimbursed me in full.

Approximate cost of services:
$120.00
What could this company do to improve their services?
Return customer calls or actually pick up the phone. Learn the meaning of customer service.
Any advice to offer fellow homeowners facing a similar project?
Be vary of too good to be true rates. Ask for references and an actual company address.
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10/10

I just purchased a new home and Grand Alarms recently did all the prewiring (telephone,cable,cat6), security and central vac system. It was a pleasure to work with their sales rep Amy Lai. She was very helpful and knowledgable. Even now if I have any concerns or require information regarding equipment she's there to assist. I was very happy with the installation, it was done in a very timely and professional manner. My overall experience with Grand Alarms has been very positive. I would definitely recommend them to family and friends.

Approximate cost of services:
$5,000.00
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