Reviews

10/10

In the past Maple Air has installed, serviced and maintained my tankless hot water heater and gas furnace. When my air conditioner stopped working I contacted them to discuss options - repair or replace. Ultimately decided to have Maple Air install a new heat pump which was compatible with my existing furnace. From start (sales) to finish (installation) the people I dealt with at Maple Air were all professional and very knowledgeable and prompt and responsive in their communications. Everyone took the time to explain things and answered any questions I had. As I have dealt with Maple Air for many years I have come to expect this level of top notch service and, as usual, with the installation of the heat pump, my expectations were met. The installation of the equipment and the electrical work required all went smoothly (as one would expect from their licensed professional crew.) There was no damage to existing walls or drywall as they were able to pull the new wiring along joists so that it is all invisible. The site was left as clean as it was found. The technician took time at the end of the day to help us with the set up the of the new Ecobee thermostat, and explained how everything worked. I would highly recommend Maple Air for any and all HVAC needs.

Approximate cost of services:
$900,000.00
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Company Response

Hi Mr.D,

Thank you so much for using Maple Air Inc for your installation, and leaving us such a
positive review. We loved hearing that you had a positive experience with your installations. Our
professional business environment is powered by our experience and expertise in the field of
heating, ventilation, and air conditioning. Don't hesitate to reach out for any future projects, we
hope to hear from you soon. Have a great day Mr.D.

www.mapleair.com
Customer Care

10/10

Kevin and his crew just finished our basement renovation and we are thrilled with the result. The contract included removal of the existing pop corn ceiling, demolition of a portion of an interior wall, many new pot lights, insulation and drywall on the exterior walls, and laundry area walls, dricore subfloor with 7 mm vinyl on top, new stair treads and new railing, and painting it all. The finished product looks great and was finished on time and for a fair price. The reno included adding a brand new 2 piece powder room. That required the crew to cut a rather large trench through the concrete floor and around the existing furnace to lay new pipe and tie it into existing pipes for the toilet. We did not want to install vinyl or tile flooring in that area of the basement but everything was finished so well you would never even know the floor had been cut as the cement over it was smoothed and the whole area painted and then finished with another coating. Kevin was easy to work with. He was always on time and prompt in responding to all communications and did all he could to make sure we were satisfied. His crew on site was hard working, polite and professional. Not a minute of the day was wasted. They took a coffee and lunch break but other than that worked continuously and very hard so that they accomplished a lot in their 8 and 9 hour days. As a result the job was finished ahead of schedule. The crew's spoken English was not great which did cause some challenges if Kevin was not on site and they needed to ask us something, or when we needed to explain things, but those challenges were not insurmountable as pointing and hand gestures usually did the trick. Any language barriers were also offset by their ready willingness and genuine desire to please. The work they did was top notch. Each had their own area of expertise so what they did they did well. The clean up at the end of the job was also satisfactory. I am pleased to be able to recommend Lucky Construction to anyone looking to renovate their basement.

Approximate cost of services:
$30,000.00
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Company Response

Thank you guys!

10/10

Years ago Maple Air installed my tankless hot water heater and I was pleased with their service then. Since that time they have maintained the system on an annual basis. So when my furnace suddenly stopped working I knew I could count on Maple Air to come to my rescue. They were there the day after I called to inspect and diagnose the problem. I needed a new furnace as the heat exchanger in the old one was gone. Maple Air subsequently installed a new Carrier furnace at a reasonable price. The work was completed in a timely fashion, by professional, friendly and very helpful installers. They took the old furnace away and left everything clean and tidy. They even identified a minor leak around a black pipe leading from a main floor powder room to the basement and helped with the programming of the thermostat. I would highly recommend Maple air for their prompt and professional service

Approximate cost of services:
$4,500.00
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Company Response

Hi Valued Customer,

Thank you for choosing Maple Air Inc for your Tankless Water Heater and for your Furnace. We are glad to hear that you had such a positive experience with our technicians and installers. Our professional business environment is powered by our experience and expertise in the field of heating, ventilation and air conditioning. Please don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a wonderful day!

www.mapleair.com
Customer Care

10/10

MDC installed the home charging unit for our new Tesla. They found a creative solution to a somewhat tricky install due to the location of our panel and the load already on the panel. We found them to be timely and responsive to all our questions . They explained everything well. The installation was done quickly, professionally, on time and looks great. We would highly recommend MDC. They are top notch professional electricians and both Dave and Mike are very pleasant to deal with.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for taking the time to write such a great review!
It was a pleasure getting you set up for EV charging at home! Thanks for choosing MDC Electric for your Tesla EV charger installation.

MDC Electric
https://mdcelectric.ca
(416)277-1235

10/10

After a lengthy absence we returned home to find water damage in our basement. Called our plumber who could not discover cause. Plumber suggested it might be result of a backup in main pipes. We called Rooterworx and, despite the late hour, Oleg and crew arrived within hours of our call. Oleg investigated and using a camera to snake down was able to show us on his laptop that the main pipes leading to the road were all clear and unobstructed. We have lived in house for 35+ years and have mature trees on property and Oleg (and the camera) confirmed neither tree roots nor other obstacles were impeding flow or causing backup. Although it was very late at night Oleg stayed to investigate issue. He diagnosed the cause as a crack/poor waterproofing/poor drainage in foundation. He showed us (with pictures) what he would do to correct the problem. We agreed to have him do the work. The very next morning he sent over someone to remove the damaged drywall and spray the mould. As the remainder of the work would take place outside the house we didn't need to be there and were able to return to our cottage. Oleg and crew started the work a few days later. He kept us informed of the progress of the work and sent us pictures of the various stages as the work was being done. The work has now been expertly completed exactly as promised. I would not hesitate in recommending Rooterworx. They are prompt and reliable. Oleg is a true professional. He was pleasant, responsive and delivered what he promised. The work was done efficiently, on time, and in a solid professional manner. I believe the price quoted was fair for the work to be done which is why I didn't even bother to get a second quote.

Approximate cost of services:
$5,000.00
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Company Response

Thank you very much, Mr.D., for such an inspiring review. We always do extra mile to ensure we provide the highest quality, it is important for us to keep our word and build reputation; clents' loyalty and appreciation showing us that we are on the right path.
ROOTERWORX team wishing you all the best, and in case you need one of our services in the future - we are a call away! We provide sewer and drain cleaning, inspection, repair; basement waterproofing, structural repair, and concrete repair.

10/10

From start to finish, sales to installation, a professional job was done by all. We're very pleased with the service and the follow up.

Approximate cost of services:
$3,400.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for your positive feedback! We are glad that your experience with us has been within your satisfaction. We truly appreciate your business and we look forward having you as our client for many year!

Welcome to the Maple Air family!

CUSTOMER SUCCESS MANGER
MAPLE AIR INC.

10/10

I would highly recommend this company. The technician who came to my home to install the C wire for a new Nest Thermostat was very helpful and obviously knew his job. He was professional, courteous and was on time. I value contractors who arrive when they say they will. Similarly, the customer service people with whom I dealt at On Hive were equally helpful and courteous, and always responded to my inquiries in a timely fashion.

Approximate cost of services:
$200.00
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Company Response

Thank you!

10/10

In April 2011 Tony and his crew fabricated and installed a granite counter top and full backsplash for us as we renovated our cottage kitchen. He was professional and friendly. He delivered what was promised, on time, and at a competitive price. The finished product looks superb!. In October 2012, when we renovated the kitchen at our house, we did not even consider using another fabricator. Again Dea Marble did a terrific job. Again the finished product looks wonderful. Kudos also to Ledi and the office staff for being so helpful and friendly. I would certainly recommend Dea Marble to anyone who wants expert service.

Approximate cost of services:
$15,000.00
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Company Response

It is always a pleasure working with you, you are really nice people and honestly every time we receive a call from you guys for a new project we feel very happy and grateful to count with people like you in our preferred customers list. Thanks a lot Tony & Ledi.