Reviews

4/10

Maintenance schedule fulfilment is very poor. Had booked appointment months ago for Jul 12th schedule slot 10AM-2PM. Nobody showed up and only found out when called Reliance and was told they were too busy and no technician available. Their reasoning defeats the purpose of making schedule or appointment. The worst is that Reliance did not even try to give the customer a courtesy call. Though was told that someone will come before 5PM which is yet to be seen. But anyway totally disappointed of the fulfilment. Cost is zero as it is part my maintenance package.

Approximate cost of services:
$0.00
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Company Response

I am sorry to hear about your disappointment. If there is anything I can assist you with please email me with your account information to gwillson@reliancecomfort.com - Gemma

10/10

Hi Dana, Good evening. We were very pleased with the work done. Nema, Adam and Kam (my apology if I mispelled their name) did excellent job. They were punctual, efficient and did very good in cleaning up. They were also very friendly. We will surely refer Quality Pot Lights to our friends who may need potlights installation as your professionalism and workmanship stands by your name. Thank you very much again. It was a pleasure working with you and your staff. God bless. Resty

Approximate cost of services:
$2,395.00
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Company Response

Hello Res in Cambridge,

As we wrap up our day, the number one priority is for us to have achieved the highest standard in terms of customer service and product quality. We hope that we have created an environment that our customers will want to return to time after time.

- Quality Potlight