Tony

The Red Robin team I worked with were professional and exceeded expectations: - assisted with clarifying the work to be done and responded quickly and patiently to questions - quick turnaround on estimate - good communication on scheduling and all matters - work result looks great - Clarence and crew (on site masons) explained work and answered all questions - great attitude - reasonable pricing.

My house's storm line from one of the downspouts was clogged. Previous two snaking attempts could not clear it and brought out clay and suggested digging and replacing. I got quotes (one wanted to pressure clear from the house - clueless) and selected Drain Works from the HomeStars feedback and related experience. I'm very satisfied with the work done and process. First they did a camera inspection down the downspouts drains to investigate the situation and showed it to me. The clogged problem area was found and they dug down quite deep to the broken storm drain and fixed it - they contained the dig as much as possible to minimize the surface repair afterwards to the cobblestone path. The storm drain pipe to the break was not in good shape and replaced. It was a significant dig overall and the workers were very diligent in keeping the dig contained and clean, were professional, and respectable. The work duration was short considering what was done and I was kept informed along the way. It's now three months later and all is well. Drain Works merits a full recommendation by my experience.