Geneva Claesson from Calgary

Very disappointing experience: 1. Purchased Sept 18, 2020 and was only installed on March 10, 2021 even though I was informed that the 'latest' installation date would be early January; no updates and I had to reach out repeatedly for status. 2. When I purchased it I was provided an option to pay deposit or full. In error, he only took the deposit so I was completely surprised when they reached out to ask for payment. 3. Workers arrive, no masks on, and I had to ask multiple times to put on their masks, all the while receiving grunts and eye rolling. 4. When a follow-up call asked about my experience, I explained the issues, and the response was..."oh well, you owe us the rest of the money". No apology provided. 5. Window looks good so there's the only silver lining. I do not recommend anyone use this company.

We're very happy with the new home automation system installed by Vivint. The installer was very knowledgeable about the product and services available. The system is user-friendly and is helping us keep our home energy efficient. The only issues we've come across are some scheduling challenges (e.g., one sales person confirmed the install date, and they missed it due to a error on their end), as well as some minor challenges accessing their website - both quickly rectified.

We hired Jason to install a new hot water tank in a home we recently purchased. He arrived on time, delivered great service (and clean too!), and the quote came in near exact what we discussed over email. I would definitely use A Better Way Plumbing again - fast, friendly and cost-effective.