Vince from Sewer Squad and my experience with Sewer Squad was excellent. He was polite, courteous, expedient, caring and genuinely wanted to help. Overall, their customer service was excellent throughout the whole process of unblocking the original clay pipe, excavation and installation of a new plastic floor drain. The one thing that was not excellent was their referral of the company who they called immediately for emergency cleanup. That company's project management and communication was very poor and disorganized. Sewer Squad should only partner with companies as strong as themselves.
- Company Response
Thanks for the review!