Reviews

0/10

Air in Motion installed a central humidifier just over 2 years ago. This winter is was not working. I called, texted and emailed Steve MANY times and his responses are VERY SLOW, few and far between. Its usually him saying he will get back to me, and then i'm waiting weeks for a simple reply! His voicemail says will return your call in 2 hours which is a complete joke. I had in writing that it was a 5 year parts warranty and 1 year labor, but when I finally spoke to Steve it changed to "only SOME parts are covered by the warranty". Then also Steves fee just to come and diagnose the problem is $185 - which is VERY expensive compared to other companies! Would not recommend this company!

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

We offer a 1 year labour warranty on humidifiers which is probably the best you would get in the industry... it is clearly over 2 years since it was installed. We still offered to help but you decided to get it done somewhere else. In terms of our cost of a service call, we are not the highest or the lowest and you can choose whatever service you like and we are totally up front with our charges. We do not control manufacturer warranties and they cover what is outlined in their policies and we have nothing to do with that process. Thank you for your feedback and have a great day.

10/10

It was a pleasure working with Lana and Alex. They are both easy to work with and nice people. Alex is very skilled at what he does. He has a high attention to detail. The end result is perfect - no complaints. Thank you!!!

Approximate cost of services:
$2,200.00
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Company Response

Thank you for great review! Was nice working with you!

10/10

Very fast service. The guys who came to my home we’re friendly, easy to work with, and knew what they were doing. Great company! Price was fair as well. Thank you!

Approximate cost of services:
$60.00
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Company Response

Thank you so much for choosing us!

10/10

This company has a very high attention to detail, they are easy to work with, and offer a fair price. We had some interior doors installed and we were so happy with the work. They really take their time and do the job right. I would not hesitate dealing with them again. Thank you!!!!

Approximate cost of services:
$2,100.00
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Company Response

thank you for your review

10/10

Jason and his team were great to work with. The guys hanging up my TVs knew what they were doing. Very neat clean job. high attention to detail which i love. Jason helped me out with my video cameras as well. I would recommend them.

Approximate cost of services:
$900.00
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10/10

These guys are honest and know what there doing. I was having some problems with my AC (caused by poor work by Reliance home comfort). This company provided honest advice and were able to solve my problem. They tell it like it is, and don't try to sell you stuff you dont need. They will be my future go to company for any HVAC needs!!

Approximate cost of services:
$0.00
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Company Response

Thank you very much for your kind words,
If we can be of any further help in the future, please let us know.
Thanks again for your business.
Management

2/10

We did a full house move on July 1. I told them the TV has to be moved. They understood this, and wrapped it up and it was ready to go. But they forgot it!! This caused us a lot of headache. First we searched our entire new home for it, then we had to contact the real estate agents to contact the buyer of our old home. Thank God, they were honest and said it was there and allowed us to go get it. Then we had to make a special trip to go pick it up. Now i understand mistakes happen. But i thought at a minimum i would get an apology. But instead i get that its my fault?!?!?!? lol... pretty dissapointing. especially after i've done a lot of business with this company, referred family to them, even bought them lunch on moving day. I even apologize for things that are not my fault. Like on moving day, i asked Peter to move 2 couches a couple of feet each so a third could fit in beside them. and i got "you should have told us this before, now we have to move this couch and this one" and i said "sorry about that" when in reality, THEY should have asked ME "where does this couch need to go?" and common sense would have indicated that the 3rd couch sitting in the kitchen was obviously not in the right spot! But i will give credit where its due, the guys did move things with ease, and were careful not to damage furniture and walls. but the other issues were very dissapointing!

Approximate cost of services:
$1,700.00
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Company Response

It is unfortunate that it had to come to this. we had 3 TV's in the home and wrapped all 3. we had 2 big trucks at the home and before we left the home we checked with the home owner if there was anything left that he wanted us to put on the truck, to which he replied no. we got to the new home and put things in all the various rooms as requested by the home owner. even when they changed their minds after we moved the furniture again. the home owner was even nice enough to get us lunch which we appreciated .we finished the job and we left. the next day the home owner contacted me saying he was missing his 30inch tv and if we left it in our truck ,to which I replied and said it would be at the old home if he can check and let us know. This was 2 weeks ago. the home owner contacted me 12 days later and said he got the tv and it was at his old home.Then he proceeded to put in this low review. my point is if he went back to the home the next day and notified me or my team to pick up the tv an drop it at his new home, we would have done it with a smile. its unfortunate and disappointing that it ended up in this manner. like his review said in the end we did a good job and did not damage anything . we could have picked up the tv form the old home and drop it off at the new home if he had notified us that he wanted us to get it.

10/10

It was a pleasure to work with these guys. They do a very high quality job. I had 2 door inserts changed to the glass with internal blinds. And also had a balcony door with severe water damage replaced. They do a very neat job. They caulked and sealed up everything tight where i don't think a drop of water would ever get through. And everything was cleaned up afterwords. Great attention to detail and they don't try to cut corners. I would recommend this company.

Approximate cost of services:
$2,300.00
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Company Response

Thank you Darryl, enjoy your new product and holiday season.

0/10

These guys helped me move a fridge today. They arrived right on time. They promptly replied to my texts and messages on homestars. they took care of my house being careful not to damage floors, walls, etc. They were careful with my fridge as well. When they got to my mother in laws house (to deliver the fridge) they also advised her to let the fridge be for 30 minutes before plugging it in. This was very appreciated and was something i didn't know myself! I would recommend this company!

Approximate cost of services:
$200.00
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Company Response

thank you. the passage way was clear which made it easy for us to work

10/10

I was very happy working with Edroy. Hes a nice guy, easy to work with. Price was fair. and work was outstanding. Edroy and his team really take the time to do the job right. They have a high attention to detail. everything was punctual as well - They came for the estimate when they promised, provided the quote by email very fast... and then came to get the job done at the agreed upon day and time. I would not hesistate using them again and recommending them to friends and family. They left my property looking great and cleaned everything up after themselves.

Approximate cost of services:
$400.00
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Company Response

Thank you Darryl for such a great review. It was a great experience working with you as well. I am so happy that I was able to accommodate everything you requested. Prestige strives to always pay close attention to the wants and desires of our clients and follow through on our promises. I am so glad that the definition of your yard was up to your standards. And we always do our best to leave our clients homes in top notch conditions, the job is not done until a full clean up is completed. It really makes a difference. Again, thanks so much and I look forward to possibly working with you in the future.