Reviews

10/10

Replacing two small, older bedroom windows was on my to do list this spring. I contacted Brock windows and doors when my previous window installer did not return my calls. Adam contacted me promptly and came to price the job. He was friendly and professional and knew what he was talking about. After selecting two windows we spoke about my door situation. He offered suggestions without being pushy and I liked what I saw so ended up replacing the screen door to my backyard. Date was set for the install and the friendly phone associates called to confirm and remind me. The installer Sokol showed up at the pre-determined time with one other assistant. Both were friendly, efficient and respectful of my home. They were clean workers and didn't waste time. As far as the windows, they are good quantity and have greatly improved the air circulation upstairs. The door is beautiful- the full glass panel makes me feel like I'm right in the yard even when I'm inside. This was a painless renovation and I'm very pleased with the results. I would not hesitate to recommend Brock windows and doors. Thank

Approximate cost of services:
$2,600.00
Was this review helpful?
Company Response

Hi Karin! We're glad we could help you check those tasks off your Spring to-do list, I'm sorry to hear that the previous company you worked with proved themselves to be unreliable. But I can't say we're not happy that Brock could provide you with reliable, stress-free service! We take great pride in our companies determination to satisfy our clients. It's wonderful to hear that everything was completed effectively, efficiently and that the end result was a beautiful asset to your home, improving both the appearance but more importantly the circulation. Thank you so much Karin!

10/10

I purchased new kitchen cabinets from Home Again and am very pleased with the results. The service was friendly, down to earth and efficient. The delivery was on time, the delivery guys were great and the general service fantastic. I would not hesitate to recommend Home Again to anyone looking for great home products at realistic prices. They are very good.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
3/10

I used the Floor Shop to install new hardwood flooring on the main floor of my new home. Although the floor looks pretty good, dealing with two installers was painful. I have read glowing reviews of the company on this website but I guess I got the "other" subcontractors. These guys treated my house like it was a vacant property. I came home from work everday for almost a week to find coffee cups, water bottles, tools and sawdust strewn everywhere. The final straw was when I found my $1600.00, brand new stainless oven left uncovered, littered with sawdust and plywood (eventhough I had left it covered with TWO dropsheets in the morning!) It was difficult to live in. My intial estimate was not honored due to the salesman's "oversights".. to the tune of $1000.00 more than I had expected. Next time it is back to [another company] for me! I had used them for carpet at my previous home and foolishly looked elsewhere. Maybe some of the installers are good but if they tell you that your guy is the "guy from Holmes on Holmes" just say "no thanks"

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?