The Floor Shop

Floor Laying & Refinishing
154 Wicksteed Ave Toronto ON M4G 2B6
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Reviews for The Floor Shop

Average customer rating:
9.7 10 (188 reviews)

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Samarie in Toronto
Samarie in Toronto
6 reviews Toronto, ON
10/10

Hardwood floor replacement throughout my home

I would recommend the Floor Shop without reservation. Peter was very helpful and informative when making my selection. He came out to do the measurements promptly and answered my many questions patiently. He discussed pros and cons with me so that we could make an informed decision and I am really happy with the final product. Andrew scheduled the job, explained what I needed to do to prepare for the work and his teams arrived on time, worked hard and tidied up each evening before leaving.

It is amazing what a difference the new floors make to the overall appearance of my home. Thank you!

0 of 1 people found this review helpful.
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Company Response

I could be a tad biased but I definitely agree that a new hardwood floor does wonders to the overall appearance of a home. Your kind words are much appreciated!
James, The Floor Shop
416-421-8588

Jayne Patterson from Toronto
Jayne Patterson from Toronto
2 reviews Toronto, ON
10/10

Basement Apartment Flooring

I sought 5 quotes before choosing The Floor Shop. Peter came for a site visit and explained exactly how they would proceed with the job. He promptly provided a quote the next day. A week later Bob and his partner arrived to lay down vinyl flooring in two small rooms in my basement apartment. They were cheerful and eager to do the work. They did an absolutely super job and thoroughly cleaned up when they were finished. I will call the Floor Shop whenever I need flooring done!!

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Company Response

Thank you so much Jayne. It was a pleasure meeting you and we are thrilled that the whole process was done to your satisfaction!
James
The Floor Shop
416-421-8588

L Collodel
L Collodel
2 reviews Mississauga, ON
10/10

new hardwood floor installation throughout home & laminate floor in basement

I contacted The Floor Shop (Mississauga) to have all my home's wall-to-wall carpeting removed from the top and main floors and replaced with beautiful hardwood flooring ('autumn leaf' oak). Every detail of the cost and installation was clearly explained to me. In addition, I had a new laminate floor installed in the basement which included an oak handrail and spindles that matched the floor perfectly!

The staff at The Floor Shop Mississauga were very courteous and are professional in every detail of the service they provided. The installers were second to none - professional craftsmanship- masters at their job! They even brought to my attention and corrected a subtle squeaking defect in the stairs going down to the basement. They treated the work they were doing as though they were doing it in their own home - with pride and no small detail was overlooked.

Everyone went above and beyond my expectations and I am so happy with my new floors! I highly recommend The Floor Shop.

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Company Response

Your detailed review is much appreciated! We are thrilled to see this postive feedback! Kindest regards, James
The Floor Shop
416-421-8588

Mario in Toronto
Mario in Toronto
0 reviews Toronto, ON
10/10

Basement floor installation

We replaced our carpeted floor in our basement recreation room and the linoleum that we had in our laundry room with a new laminate floor. The store had a wide selection from which to choose. The installers did their work quickly and professionally and cleaned up well after completing their work. We are very happy with the results and would recommend this store for any of your flooring needs.

1 of 1 people found this review helpful.
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Company Response

We much appreciate the positive feedback! I hope you are enjoying the new laminate floor. Kindest regards, James
The Floor Shop
416-421-8588

Private User
Private User
Private User reviews Toronto, ON
10/10

Water damage

We had water damage to our floor from our HVAC unit. Peter of the Floor Shop came promptly, assessed the damage, gave us a fair quote and performed the repair as soon as possible considering the COVID restrictions. The repair work was efficient, the crew pleasant and the work area cleaned up.

In the end we were very happy with the repair.

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Company Response

We are thrilled that you were satisfied with the work! Kindest regards, James
The Floor Shop
416-421-8588

Strachan
Strachan
0 reviews Toronto, ON
10/10

Floorboard Installation

My great thanks to Peter, Roberto, Walter and Andrew and their crew.
They all did an outstanding job. After a flood in my condo, the Floor Shop arrived, surveyed the damage and after a week got down to the job. I went to a hotel and when I got back, it felt like I was moving back into a new apartment. The place was spotless. No dust and all the kitchen counters had been wiped down. I would not hesitate a moment in recommending The Floor Shop.

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Company Response

I am happy to hear that our team completed the whole process to your satisfaction! Kindest regards, James
The Floor Shop
416-421-8588

Marc
Marc
2 reviews Toronto, ON
10/10

Great Experience

Debbie at Floor Shop was great. Answering emails quickly at 11PM at night and went above and beyond. Was always on top of the ball and told me everything I needed.

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Company Response

Thank you for the feedback

A & M
A & M
0 reviews Toronto, ON
10/10

Bedroom Floors

We recently decided to replace the tired, worn original carpeting in the two bedrooms of our downtown condo. We had previously used The Floor Shop at our old house and contacted them about our condo. The sales staff was able to find a colour that was very close to the hardwood floor in the living room. The installation crew arrived on time and completed the job in less than eight hours. The two man crew removed and disposed of the old carpeting and then installed the new flooring. They were polite and hardworking and cleaned up all sawdust and debris. We would not hesitate in recommending The Floor Shop for any type of flooring. Excellent service and installation.

0 of 1 people found this review helpful.
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Company Response

The kind feedback is much appreciated! Best regards, James
The Floor Shop
416-421-8588

Private User
Private User
Private User reviews Toronto, ON
10/10

New Hardwood Flooring Throughout My House

The Floor Shop installed new engineered hickory flooring throughout my three story house. The installation was completed ahead of schedule and the workmanship was excellent. The installers, who are employees of The Floor Shop, not third party contactors, were very professional and highly skilled. They arrived on time and thoughly cleaned up after the work was done each day. I recommend The Floor Shop without any reservation.

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Company Response

I'm happy to read this! Hickory happens to be one of my favourite species of wood. I`m sure it looks fantastic! Best regards, James
The Floor Shop
416-421-8588

Private User
Private User
Private User reviews Toronto, ON
10/10

Solid Oak floor

I received good quality Canadian flooring from The Floor Shop and it was well installed. My old house presented several installation challenges that were beautifully resolved. They have good people working for them and that really made the difference.

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Company Response

It`s great to read that we could complete your project to your satisfaction. We have a lot of experience installing floors in older homes that are over 100 years old and the challenges they can present! Kindest regards, James
The Floor Shop
416-421-8588

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Floor Shop

Category for The Floor Shop : Floor Retailers

Mississauga Store Hours: 8am - 5:00pm Mon-Fri & 9am - 4:00pm Saturdays, 700 Dundas Street East (SE Corner Cawthra) 905-803-0050

Etobicoke Store Hours: 10am - 6:00pm Mon-Fri & 9am - 4:00pm Saturdays, 4195 Dundas Street West (Between Jane and Royal York) 416-234-0599

Toronto Store Hours: 7:30am - 5:00pm Mon-Fri & 10:00am - 5:00 pm Saturdays, (Eglinton and Brentcliffe area, beside the Home Depot) 416-421-8588

The Floor Shop has built its business on referrals. For more than 30 years we have been supplying and installing Hardwood Flooring for both home and business, THAT’S ALL WE DO. Our knowledgeable Staff can help you make the right choices for your environment based on appearance, price, and traffic.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Hardwood, Luxury Vinyl and Laminate Flooring
SERVICES
Sanding, Refinishing, Installation.
BRANDS
Vintage, Mercier, Torly's, Quick Step, Kentwood, Evoke and Superior.
STYLES
Oak, Maple, Birch, Beech, Walnut,Hickory, American Cherry, and many more.
SPECIALITIES
Convert carpet staircase to wood stairs
WEBSITE
http://www.thefloorshop.com
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
E-Transfer, Interac, Visa, MasterCard, American Expressws
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum starts at $900 plus HST
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 Year Labour Guarantee
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