The Floor Shop

It was a real treat to work with everyone at The Floor Shop. They were helpful and supportive, patient and kind and very professional. The installers did a magnificent job and I'm very happy with results. I am confident in recommending this company highly and I will look forward to working with them again in the future. Thanks so much to the team for making my job such a pleasure.
Susan Rogers/Leaside Presbyterian Church

The floor shop installed gorgeous laminate wood flooring throughout our home. We even had them come back to add more to our master bedroom after we removed the wall to wall carpet. Each time the installers were fabulous, courteous and respectful - even cleaning up all the leftover debris and giving us a fantastic floor cleaner. That was 20 years ago and our floors are still perfect! The Floor Shop is truly the best of the best!!!!

We are so happy with our beautiful (silent!) floors. They replaced the 1928 originals and the subfloor quickly and efficiently (2 days total) and left the house completely spotless. Everyone we worked with was friendly and willing to explain the whole process to us newbies. All communication was prompt and they could accomodate our very specific date range easily. Would happily hire them again!

The customer service was excellent. The work was done on time as per schedule. They were careful making sure that all the work was done neatly and expertly. I'm very happy with my new floors.

This was a rather large project in a condo, consisting of installing various hardwood planks (widths) and patterns. Peter visited to provide an estimate and also made suggestions regarding the lay out /design for each area. The job was completed quickly efficiently and according to the quote. No surprises. No hassles! Looks great. I wouldn't hesitate to use the Floor Shop again.

Susan at The Floor Shop worked with me to find the perfect engineered hardwood flooring for my condo flooring project. I had been unable to find the colour or product quality I wanted until I spoke with her and she showed me the line of Mercier flooring. She guided me through the selection process to be sure that what I was ordering was exactly what I wanted. And more than this: she followed through with phone calls to the Quebec company to get the product I wanted in a timely fashion. The flooring arrived on time and the installers who recommended The Floor Shop on Wickstead Avenue to me initially were able to pickup the material and complete the job in one day. I highly recommend the company and its competent and knowledgeable staff.

I went to The Floor Shop to get flooring for my old condo unit which was originally built in the 90s. At first, I wanted to go with luxury vinyl but after my condo board disapproved using vinyl, I decided to switch to laminate flooring. Every time I walked into the flooring shop having to either change the flooring type, colour, or underlayment type, Justin at the store helped me the best he could in every way - i.e. explaining different product types, ratings, stock levels, install availability etc. After selecting my flooring and underlayment, I dealt with Debbie mostly to get final pricing and scheduling install. Debbie was also very helpful in every way. Debbie revised the quote many times based on my needs and was accommodating when I had to change the install date. The installation itself was very good too. The team that came in was very professional and worked very fast. My 860sf condo was done in a day and a half - it probably could've been done within a day but they wanted to get additional T-cap for transition at sliding doors that was not anticipated originally. The team wanted to make sure once they were finished, everything looked beautiful and it did. The install job was very well done. The floor cutting around my kitchen cabinets is super crisp and baseboards look great.

Overall, I am very satisfied with the service provided by The Floor Shop and would gladly recommend them to anyone. Their price was very good too.

We had our floors ruined by another flooring company and hired The Floor Shop to restore and refinish our floors. It was not an easy task but they were amazing and our floors are perfect. Peter was so great to work with, Doug is an amazing sander and handled our house with such care, Woytek and Eric were great as well and overall everyone was professional, effective communicators, managed our expectations, on time, tidy and receptive to all our questions and concerns. We couldn't be happier. They saved our floors and brought our house back to life.

Over a year ago The Floor Shop installed the Torlys Everwood product in our basement. Quote was fair, Debbie worked with us to choose the correct colour and had some great suggestions for the stairs.
It still looks brand new, very happy with the product quality.
The installer was on time and his work was amazing. We had forgotten to ask for one little thing and he found some left over in his truck and made it work. Extremely appreciated!
Highly recommend this company.

Job was completed quickly efficiently and according to quote. No surprises. Looks great. Wouldn't hesitate to use the Floor Shop again.