The Floor Shop

Floor Laying & Refinishing
154 Wicksteed Ave Toronto ON M4G 2B6
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Reviews by rating (past 12 months)
Best of 2020 winner 5 timesBest of 2020winner 5 times

Reviews for The Floor Shop

Average customer rating:
9.7 10 (176 reviews)

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Fred W
Fred W
0 reviews Toronto, ON
10/10

Floor refinishing

I had 800 sq ft of the ugliest almost black shiny wood floor. Doug the sander who I think is an artist took away that finish and now I have natural oak low finish floors that look new! Thank you guys your the best

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Private User
Private User
Private User reviews Toronto, ON
10/10

Floor replacement

The Floor Shop provided knowledgeable and helpful information during our process of selection of flooring. The installers were always on time, courteous, efficient and professional.

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Private User
Private User
1 review Toronto, ON
10/10

Hardwood flooring and stairs

I have used the floor shop a number of times in the past and have always been more than satisfied with the result and the latest job was no different. I had my second floor and stairs carpeting removed and replaced with hardwood. The product used was manufactured by Mercier which is a Cdn product. The installation was completed by competent staff from the Floor shop the end result was excellent as always.

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Kevin in Toronto
Kevin in Toronto
1 review Toronto, ON
10/10

Basement floor installation

The installation crew from The Floor shop were punctual and professional, and completed the job quickly with high quality. They installed Torlys EverWood luxury vinyl tile and we are very happy with the product. They removed the old floor and worked around the kitchen and appliances with ease. They even installed quarter round and filled the nail holes for us. I would highly recommend The Floor Shop for any flooring needs.

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Leone
Leone
3 reviews Toronto, ON
10/10

Parquet floor removal and installation of engineered wood floors

Parquet floors were taken up in living room, dining room and three bedrooms and new engineered hardwood was laid. The staff had to work around furniture in place and were constantly cheerful, courteous and each morning arrived on time. The work was done in 4 days and I am very pleased with the results. I live in a condo so the workers also had to comply with the wearing of masks (Covid!) while in the building. They were also very comfortable working within the strictures of condo rules etc which as a new comer to condo living made me very grateful for their understanding.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Dinning & Living room

We were very satisfied with work and product special order. They were on time, clean and proffesional and would have no problem in providing a personal recommendation if requested.

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Private User
Private User
Private User reviews Vaughan, ON
10/10

Laminate flooring

Debbie and her team did a great job on both our hardwood and laminate flooring projects. From the initial measurements to the final install; their work was professionally and efficiently done.
Our floors look amazing.

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Company Response

Thank you

Private User
Private User
Private User reviews Burlington, ON
8/10

Condo renovation

Overall I’m pleased with my experience with the Floor Shop even though it was rocky at times. I ordered a Luxury Vinyl Flooring product for my condo and was happy with the help I received in the showroom. They let me take samples home and keep them for a few weeks while I decided which product I wanted.
On the day of install they realized the person who keyed in the order keyed in the wrong amount of floor product by mistake. Needless to say I was not happy. The installer came and was able to complete my main room, but not the two bedrooms. The Installer, Voytek, was great and did an amazing job to make sure he completed the whole main room with the limited amount of flooring material he had.
The Floor Shop employees tried to find additional material, but it was on backorder. As Coronavirus started to take over Asia, I was afraid I wouldn’t be able to get the product for 2-3 months at minimum.
However, Peter, the owner, who had been on vacation when this happened, promised to try to find more product or offered me a discount for my troubles. In the end, he was able to tap into his new build resources and find me the product and get it installed. The second installer, Bob, also did a great job.
While the data entry error and the news of limited product on install day were a huge frustration, ultimately I feel Peter’s actions to solve the problem were fair and in my best interest.
Based on this I would use this company again since I felt they owned their mistake and did what they could to fix it. In the end, my condo looks great and I’m so happy with the finished look.

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Sue D.
Sue D.
0 reviews Toronto, ON
10/10

Wood floors install

This is the third time I’ve used The Floor Shop; as with the two previous instances, the work was top notch - the job was completed in excellent time and the floors look fantastic!

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Company Response

thank you Sue. It's a pleasure as always!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Floor Shop

Category for The Floor Shop : Floor Retailers

Mississauga Store Hours: 8am - 5:00pm Mon-Fri & 9am - 4:00pm Saturdays, 700 Dundas Street East (SE Corner Cawthra)

Etobicoke Store Hours: 10am - 6:00pm Mon-Fri & 9am - 4:00pm Saturdays, 4195 Dundas Street West (Between Jane and Royal York)

Toronto Store Hours: 7:30am - 5:00pm Mon-Fri & 10:00am - 5:00 pm Saturdays, (Eglinton and Brentcliffe area, beside the Home Depot)

The Floor Shop has built its business on referrals. For more than 30 years we have been supplying and installing Hardwood Flooring for both home and business, THAT’S ALL WE DO. Our knowledgeable Staff can help you make the right choices for your environment based on appearance, price, and traffic.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Hardwood, Luxury Vinyl and Laminate Flooring
SERVICES
Sanding, Refinishing, Installation.
BRANDS
Vintage, Mercier, Torly's, Quick Step, Kentwood and Superior.
STYLES
Oak, Maple, Birch, Beech, Walnut, Jatoba, Hickory, American Cherry, and many more.
SPECIALITIES
Convert carpet staircase to wood stairs
WEBSITE
http://www.thefloorshop.com
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
E-Transfer, Interac, Cheque, Visa, MasterCard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum starts at $900 plus HST
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 Year Labour Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.