Reviews

2/10

After the paving of shared driveway was done, we noticed that all water was draining into our backyard. The contract states that this problem would be fixed. After months of promises to fix, from Remo, nothing was done. Took off work and promise to show and nothing. Written guarantee is worthless. Disappointing. Company's response to this review ... still for wrong house. We are Susan F. and there was never any wood ties involved. Again, what are you talking about?

Approximate cost of services:
$3,500.00
2 of 3 people found this review helpful.
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Company Response

For your information we did respond several times and came out to look at a problem which doesn't exist.You asked us to remove some old wood ties which we did and pointed out the issue of water draining to your rear yard area. Well if your driveway grade slopes to your rear yard area there is nothing we can do to change this. I do not know what it will take for you to understand this. Remember Susan, there are always two sides to a story and for your information we take all of our complaints seriously. Good Day.

10/10

We had received 4 quotes for our roofing job and although Juffs was not the cheapest it was close to 2 others so we knew they were quoting accurately for what they were proposing. What I found most impressive about this company was that they were true to their word. If they said they were going to show up at a certain time...they did. If they were going to be late...they called to let me know. I have dealt with so many service people that show up 3o mins late and don't apologize. My time is worth something too! I found the company ran like a well oiled machine. Every step of the process was handled professionally. Met with Steve to go over all the details of the quote. My husband and I are no experts when it comes to roofing but Steve was able to explain in laymans terms exactly what the job required. We had some options as to whether or not we wanted to go with a more expensive alternative but there was no pressure to do so . Bob, Shane and the rest of the 6 man crew arrived on time, worked diligently for 2 1/2 days and cleaned up very well. The job looks great and I feel secure with our decision to hire this company. I would recommend them to anyone.

Approximate cost of services:
$0.00
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