After the paving of shared driveway was done, we noticed that all water was draining into our backyard. The contract states that this problem would be fixed. After months of promises to fix, from Remo, nothing was done. Took off work and promise to show and nothing. Written guarantee is worthless. Disappointing. Company's response to this review ... still for wrong house. We are Susan F. and there was never any wood ties involved. Again, what are you talking about?
- Approximate cost of services:
- $3,500.00
- Company Response
For your information we did respond several times and came out to look at a problem which doesn't exist.You asked us to remove some old wood ties which we did and pointed out the issue of water draining to your rear yard area. Well if your driveway grade slopes to your rear yard area there is nothing we can do to change this. I do not know what it will take for you to understand this. Remember Susan, there are always two sides to a story and for your information we take all of our complaints seriously. Good Day.