Be careful with the Boiler Shoppe and make sure that you have all verbal promises in writing, especially in terms of what EXACTLY the cooling and/or heating functions of the Ductless Boiler system are expected to do and achieve in your home. The Heating system only reached one floor but I was promised it would "warm the house" in the off seasons. Not so!

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Company Response

We apologize that our service did not satisfy your expectations. We try very hard to always set a high standard for ourselves and we are sincerely sorry to hear that our standard was not met in your interaction with The Boiler Shoppe. Unfortunately, mistakes and misunderstandings happen. This is why we have dedicated customer service specialists that are here for you to help you in these circumstances. Thank you for providing your feedback and letting us know about this issue. Please e-mail customer service ( again so we can solve your issue and leave you more satisfied with our service.