The Boiler Shoppe

Heating & Air Conditioning
Mississauga ON L5L 5X9
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Reviews for The Boiler Shoppe

Average customer rating:
9.6 10 (40 reviews)

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Greg
Greg
7 reviews Toronto, ON
10/10

Mitsubishi heat pump installation

I contacted The Boiler Shoppe through Ductless.ca to inquire about installing a Mitsubishi Split system heat pump in our home. The head installer, Pat Nolan, was so helpful in answering all my questions and addressing my concerns that I didn’t bother contacting anyone else for a quote... the price he gave me was just shy of what I expected to pay so I didn’t see any point in looking elsewhere.
Since I had all the information I needed and a fair price, thanks to Mr. Nolan, we proceeded to book an appointment for the following week.
On the day of the install Ahmad and his young colleague arrived on time and got right to work. Since they were replacing a 17 year old existing unit that had outlived its usefulness I was kept informed at every step of the process.
It would be fair to say that these guys really knew what they were doing. Their work was quick, tidy, and efficient, in short, as professional as my expectations. Did I mention that Pat Nolan dropped by to check on the progress and have a nice chat with me before moving on with his day. All in all it turned out to be a very pleasant experience....
One last thing... in my humble opinion it’s the little things that a company is prepared to do that adds value to the work and in that regard “The Boiler Shoppe” scores 10 out of 10.

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Company Response

Thank you Greg and Gale for your kind review, we are glad you are satisfied with our service. It was a pleasure doing business with you, our team is here to help with any further needs you may have.
Stay safe and have a great day.

The Boiler Shoppe

Selene
Selene
0 reviews Toronto, ON
3/10

Disappointing Results

Be careful with the Boiler Shoppe and make sure that you have all verbal promises in writing, especially in terms of what EXACTLY the cooling and/or heating functions of the Ductless Boiler system are expected to do and achieve in your home. The Heating system only reached one floor but I was promised it would "warm the house" in the off seasons. Not so!

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Private User
Private User
Private User reviews Toronto, ON
10/10

Installed new boiler

The boiler shop installed a new boiler in my house. Ricardo the sales representative was very kind and helpful. The workers who installed the boiler were also very kind and did an excellent job on providing quality service.

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Company Response

Thank you for your kind review, we are glad you are satisfied with our service. It was a pleasure doing business with you, our team is here to help with any further needs you may have.

Stay safe and have a great day.

The Boiler Shoppe

Sue Roncesvalles area
Sue Roncesvalles area
4 reviews Toronto, ON
10/10

HVAC Ductless Mitsubishi Mr. Slim

The Boiler Shoppe is an amazing operation from A to Z!!!!! We had about 5 quotes and The Boiler Shoppe was in the middle of the pack. Steve gave us the quote and left us on our own to make our decision, which we really appreciated! AND we took over 2 months to make a decision. We took our time since it was a big decision to install 3 Mitsubishi indoor units. There were other companies / salespeople who, dare-I-say, almost "harassed" us to sign with them. This turned us off and these companies didn't get good ratings on Home Stars.
Ahmed and crew showed up punctually on work day and they did an incredibly professional job. They cleaned up after themselves and took the time to explain things. You could totally surmise that Ahmed has TONS OF EXPERIENCE installing ductless Air Conditioners.
Also, manager Steve showed up on installation day as well to check on the work, to see how things were going. We really really appreciated this!
All in all, if I could give more than a 10 star rating, I would!!!!!!!!!

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Company Response

Thank you very much Sue for this kind review, it was really nice to do business with you. We are very proud of all of our team members who are exceptional service and installation professionals. We're glad to hear you had a great experience with us! Thank you for choosing The Boiler Shoppe

Private User
Private User
Private User reviews Toronto, ON
10/10

Ductless Multi Split A/C & Heat Pump

Have used a different company who installed 6 units over 20 years. When it came time to replace some of them we decided to shop around, and are glad we did. Everyone at The Boiler Shoppe /Ductless A/C - from the sales person and installation team to the office staff were professional, knowledgeable and very pleasant to deal with. The job was done on time, on budget and to our complete satisfaction. We will be switching our boiler business to them as well. I highly recommend this firm.

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Company Response

Thank you Peg and John for your kind review, we are glad you are satisfied with our service. It was a pleasure doing business with you, our team is here to help with any further needs you may have.
Stay safe and have a great day.

The Boiler Shoppe

Chris C.
Chris C.
4 reviews Toronto, ON
6/10

Ductless AC Unit Cleaning

Scheduled a much needed cleaning of our ductless AC unit. They did a great job cleaning the unit and only took about 30 minutes. The two gentlemen who came to clean the unit were friendly and helpful. Unfortunately they left a bit of a mess. There was debris left on the stairs (easy enough for me to vacuum), but they also left dirty hand prints on my walls and ceiling which will require me to set up a step ladder on my stairs to clean. I notified the company and they thanked me for the feedback but did not apologize for the mess or offer to come back to clean it. For a AC cleaning service that costs this much I would expect them to leave the space the same way they found it.

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Company Response

Hello Chris, we apologize for this situation, providing great customer service is our priority. Thank you for your feedback- we really value it and we are always looking to improve.

Barb
Barb
1 review Toronto, ON
10/10

Ductless AC

Steve and his team are true to their word. From consultation to installation, this process was quick, smooth and very professional. I met with two other companies before I decided to go with The Boiler Shopper/ Ductless.ca. I know I made the right decision.

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Company Response

Thank you Barbara for your kind review, we are glad you are satisfied with our service. Our team is here to help you with your further needs.
The Boiler Shoppe

Ken McAulay from Toronto
Ken McAulay from Toronto
1 review Toronto, ON
10/10

Mitsubishi multi-split A/C System installation

My wife and I were impressed with your Boiler Shoppe A/C installation team. They arrived on time, installed the indoor and our units quickly with a minimum of disruption and cleaned up prior to their departure. They were courteous and helpful when we asked questions. There was a minor issue with the electric supply which required a different part. The install team made a significant effort to get the part and ensured the system was working properly.

We can't say enough about the install team they are welcome back anytime.

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Company Response

Thank you very much Ken for this kind review, it was really nice to do business with you. We are very proud of all of our team members who are exceptional service and installation professionals. We're glad to hear you had a great experience with us! Thank you for choosing The Boiler Shoppe

Hicks905
Hicks905
0 reviews Mississauga, ON
10/10

Best Decision and Investment

After 10 years of being without AC in our old home we contacted Steve at The Boiler Shoppe to give us options. for our older home. Having no furnace and only base board heat, we had limited options. The appointment was scheduled promptly and Steve was on time. Steve discussed our goals (to keep cool but not freezing!) and knew his stuff. He provided a rough estimate on site and was honest and open to how we felt about it. After contacting a few other companies, we called Steve to say we were ready to do the work and he arranged for the office to set up up with installation. On day of installation and prior, Steve checked in, showed up on site, made sure we were happy. The installers were professional and very detail oriented. After install, the office followed up to ensure all was working fine and they even registered our warranty for us. I am impressed with their commitment to quality service and workmanship throughout their organization and have already recommended them.

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Company Response

Thank you very much for this kind review, it was really nice to work with you. We are so happy to provide great service and installation at a value-oriented cost for our customers. Have a safe and happy summer.

Private User
Private User
Private User reviews Toronto, ON
10/10

Heat Pump

I contacted them for heat pump purchase+ installation.
They did good job and fixed the outside unit as I wanted. Overall satisfied with their service. Will continue monitoring the performance and will review again if there come something.

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Company Response

Thank you for your kind review, we are glad you are satisfied with our service. Our team is here to help you with your further needs.
The Boiler Shoppe

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Boiler Shoppe

We provide 24x7 service for all your household and business HVAC and Pump needs. The Boiler Shoppe installs products with longevity in mind. That might seem a peculiar statement to some, however we know from experience that with the correct infrastructure and installation, products will perform at optimal efficiency to deliver long service life.

CATEGORIES
Heating & Air Conditioning
BRANDS
Amana, Armstrong, Bosch, Camus Hydronics, Daikin, Ecobee, EverRest Extreme Comfort, GeneralAire, Goodman, Mitsubishi Electric, NTI Boilers, Rheem, Superior Pump, vänEE, Viessmann
WEBSITE
https://www.theboilershoppe.ca
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.