Reviews

10/10

Great experience starting from getting the estimate to installation. We replaced our medium efficiency furnace with a high efficiency one and added a new humidifier. Pipes were replaced as per the code. Marnie did not only provide an estimate but took time to explain every detail about the installation. To be honest, we got three estimates - all three were almost the same; so the price was not the deciding factor. I was able to reach Marnie whenever I called (if not, she called me back) and got answers to all my questions. The team was punctual on the day of installation. They were very respectful, and completed the installation quickly. They explained the installation, answered questions, and signed off the invoice before they left. Definitely recommended.

Approximate cost of services:
$4,500.00
1 of 1 people found this review helpful.
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Company Response

Seckin, thank you so much for this vote of confidence. I am very thankful.
You are lucky too, as all your other quotes didn't mention that you needed a new chimney for your water heater, an obvious oversight that could have lead to serious consequences. I am glad we met.

Thank you for your referral also, I have since met with your neighbour and looked after her needs too. She had a gas leak inside her furnace that I found, so thankfully we replaced it fast and she is safe now too.

Thanks again for your trust in us, don't forget to register your serial number online.

Enjoy.

Thank you, enjoy our new Carrier furnace.

Marnie Amodeo, GM

10/10

Mark came over to give an estimate to replace the stained and dirty looking runner in our new home. Instead of just providing us an estimate and replacing the runner, he suggested that we keep it (since it was in good shape) and have it cleaned. He still made sure to explain the process, material, quality and colour choices and provide us with estimates for two different choices in case we decide to replace it after cleaning. I was impressed with his punctuality and honesty at our first meeting. We ended up not replacing the runner but we worked with Mark and his team to replace a small section of the carpet in the basement. Ali was also punctual, very professional and did an exceptional job. Mark followed up the next day to make sure that we were happy with the service. I would not work with any other carpet company now that I know Victorious Carpet.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Sechkin, It was a great pleasure servicing you. Looking forwarding for your future projects and possible referrals.

9/10

We ended up with a wet carpet during the July 8th storm. I wish, I had called Bob right on that day; since he explained to us that we could have saved the carpet if they came right away. When they came, they checked around and explained the work; then cut the drywalls, and set up the machines for a 72-hour drying process. I recommend their services.

Approximate cost of services:
$5,000.00
12 of 12 people found this review helpful.
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Company Response

Thank you so much Mrs. Sech for your great review. We were glad we could help in your situation. Our technicians greatly value your positive feedback. We appreciate your business. We are looking forward to do business with you in future with providing our other green cleaning sevices.
All the best to you and your dear family.
Five Star CLeaning Management

10/10

We are very happy with the service we got starting from the design to the installation. It was a quick and painless process - Tom was quick to measure and design to our needs and Shaun worked very clean and efficient. We will definitely recommend Tom and his team to anybody looking to design their space; and call them for our other projects in the future without hesitation.

Approximate cost of services:
$0.00
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Company Response

Thank you Seckin. I thoroughly enjoyed my visit with you and your family, and am very pleased you are so happy with the results. Please say "Hi from the Spaceman" to Erin and Lara for me, and call me if your husband doesn't make good on doing the basement closet himself... :). I look forward to your next project - perhaps the garage?

Tom