Reviews

10/10

When we decided to install floors in our basement, we visited Alliance Floor Source store in North York. There, we received an in-depth consultation from Timea, who was very knowledgeable and friendly. We ordered very nice looking vinyl planks from a huge selection of samples, and in just a few days all materials were delivered to the installation site. Thank you! But this is not all. A couple of days later, the contractor who was installing our floors unexpectedly quit. We called Timea, explained the situation, and asked if she could help. We couldn’t believe our luck when later that afternoon she called back saying that she was able to secure services of a professional installer, Matthew. Next morning, Matthew came early and got to work. He was fast and efficient and installed over 400 sq. ft. of floors and over 100 ft. of baseboard in just six hours, despite the tricky layout of our basement. The quality of his work deserves only high praise. People like Timea and Matthew really make a difference, and if you need new floors, look no further!

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Company Response

Thank you for taking the time to share your experience with our company. It was our pleasure not just to sell you the materials, but to help out with the installation when you were stuck.
Alliance Floor Source Inc.
416 398-0019

10/10

We had a very pleasant experience working with Jordan on our front door project. He is a very well organized, professional, and knowledgeable person. Unlike some other Sales Representatives who visited our house, Jordan came sharp on time and well prepared. He quickly understood what we were looking for, and then recommended a few designs that Nordik offers. No judgemental comments, no hidden agenda, just courtesy and truthful answers. Jordan then prepared an order on his laptop, being logged into the manufacturer’s system, and confidently went over many details, confirming with us what we wanted. It was quite an unusual experience. Later that week we decided to visit the showroom to look at other Nordik products and finalize the order. Jordan was very accommodating, and met us at the showroom on Saturday morning. We got answers to all our questions and overall it was a great experience. Changing the order the way we wanted was a breeze. If you are looking for a door from a solid manufacturer and be in control of what you are ordering – look no further!

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Company Response

Hello! Thank you so much for sharing your experience with us and for your kind words about Jordan! We will be sure to share them with him! We are so pleased that he made the process so easy for you and we look forward to you enjoying your new upgrades! Thank you for choosing Nordik Windows and Doors!