Resty from Mississauga

I had Cosmopolitan do our furnace maintenance last night. Ather Hasan came and he started working as soon as he entered the house. He started by asking us about our CO detectors and provided some good advice with maintenance and keeping it current. He is very thorough with his explanation and very meticulous about his work. I like that because I am the same. Don't do it at all if you don't feel like doing it right the first time. He is polite and courteous and I can tell how he values customer satisfaction. He did all the checks and described what is was doing at the same time. He left the workspace clean the same way before he started working. I'm very happy with his level of service. I wish he does home renovations so I can contract him too.

We have the company replaced the shingles on our roof last fall of 2012. I saw the crew working in our neighborhood one day and was impressed by how they work. In the morning, I saw how they protect the garden and the areas surrounding the site. In the afternoon, they brought everything back together as if no one moved them. They were really carefully moving back the things in the garden, porch, etc. even though they worked all day and it was getting dark. I got the contact info from one of the workers and they were friendly while I disturb their work. Manuel, the owner came to our house to do the estimates. He is a no non-sense guy and I was impressed by his professionalism and honesty. We signed the contract, booked the job and they finished it without any issues. We are really satisfied with the way they work and the quality of the service. He actually delivered more as he installed two more vent on top of what I requested. He replaced the roof wall flashing with new ones instead of just painting them, which is what we agreed on. After almost two years, no leaks or any other issues. I recommended them to a few of my colleagues and they are happy customers too.

Ejaz did a good job in making sure we are satisfied with their service. He made follow ups after the technician installed our new HVAC. He did one of the inspections himself and sent another technician to take care of the things we were not happy with. You can't find anyone else with so much dedication to customer service.