Reviews

10/10

we called Sean on a Tuesday, Sean scheduled to do the inspection on Wednesday morning, so we have enough time to work on subject removal. Sean's inspection is very thorough, he went through all the issues with us at the end of the inspection and we are impressed with his knowledge and work. What impressed me most is that Sean is a very honest person, there are some areas he told us frankly that he doesn't know much of, like the sauna room. There are things he is not sure of, like the light fixtures in the Washroom, but he said he will check the building code and get back to us. Sean is a trustworthy professional who loves his job and takes pride on his work. Highly recommended!

Approximate cost of services:
$700.00
Was this review helpful?
Company Response

Thank you Chantel, for taking the time to write a review. It was really very nice working with you and meeting your family during the home inspection. It is true, the code is different than current best practices, and at times we have to do a little digging to find out about areas that we have not been trained in, or had limited exposure with. There are situations where something doesn't quite look right and requires more research. One of the great things about the field of home inspection and why I love my job, is that we are always challenged and learning, as each inspection is unique. Thanks again, Sean

10/10

This is our second project with EA Roofing and Renovations, couldn't be happier with the outcome! I highly recommend to every home owner who expects highest stardard of workmanship, finishes a project on time, keeps a clean job site. Dealing with a renovation company like this minimize the stress and frustration we as home owners often go through. Thank you Mark, Nino, Scott, Tony! Fantastic job!

Approximate cost of services:
$80,000.00
1 of 1 people found this review helpful.
Was this review helpful?
10/10

Bravo to Nino and Mark! You did a fantastic job! They are all very dedicated workers and take pride of what they do. They also helped me work out a nice design and referred me to reputable subcontractors to get the materials I needed with good price. They clean the job site daily and keep it very neat. Finish the job within the time line. Attention to detail and do whatever it takes to get a job done! I would definitely refer this company to anybody. Thank you Nino! Thank you Mark! Will see you soon at our next project.

Approximate cost of services:
$20,000.00
Was this review helpful?
Company Response

Hi Chantel. Thanks for the great review. We're really glad that you are happy with your master suite and we too look forward to the next project.

0/10

I bought a bathroom mirror from this company. Before check out, I asked the sales rep. that if I am not satisfied with the product, can I return it. She said no problem! Drove back home, my husband and I carefully put the mirror upright in our Garage. Couple of days later, my contractor came to install the mirror. He opened the package and found there are some damages around the frame. So I decided to return it. But when I brought the mirror back, the manager insisted that we damaged the mirror no matter what I say. He even talked to my contractor trying to blame him for damaging the mirror! My contractor didn't even move it an inch! To settle this matter, he charged me $40 for damage to take the mirror back. My complain is not about the $40, but the way he treats his customers like they are totally dishonest people!

Approximate cost of services:
$360.00
What could this company do to improve their services?
If a product is delicate and can be easily damaged, ask the customer to inspect it before it leaves the premises. Also considering the transportation, provide extra protection for packaging.
Any advice to offer fellow homeowners facing a similar project?
Inspect the product beforehand!
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

"Regarding Chantel in Surrey and a bathroom mirror purchased from us. This mirror was purchased from our display and carefully inspected for damage by our salesperson prior to the mirror being wrapped. It was properly wrapped and carefully put into the customers vehicle. It was unfortunate after this that the mirror was badly damaged but we cannot be responsible for damage done to an item once it leaves our store. This lady did not understand this, but accused us of giving her a damaged mirror which we would not ever do. Also, we did not try to blame her contractor for damaging the mirror as we tried also to explain to him that the mirror was not damaged when it left our store. We felt bad for this ladies problem and tried to help her by taking the badly damaged mirror back. It will take hours of work to repair the mirror to its original condition, the $40.00 hardly covers the time and materials it will take to do so. We felt we treated her very fairly, as we never accused her or her contractor of damaging the mirror; however, it was damaged after it left the store."

Tang & Haag Group Ltd.

First Review

0/10

After almost three years, the company apologized, so we decide to take the negative review off the web site. Hope they will always put customers' needs first and communicate clearly with clients.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
Was this review helpful?