Process of selecting and processing went relatively smoothly, salesperson was attentive! Only disappointed was the supply of basement windows - we lost over 8 inches daylight. At time of purchase salesperson stated “brickmold” but then when final measures came. I never received any follow up from sales person that there was a change to original order. In addition the smaller window costs less and rightfully I should have received some credit. Still trying to resolve ...

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Company Response

Hello Renee,
Thank you for sharing your experience with us. We would be more than happy to help you with any questions you have about your windows. Please feel free to reach out to us at 416-335-8323 and we can put you in touch with your sales representative.
Thank you,