Reviews

10/10

We contracted with A & A Masonry to install a lime stone header and using the removed brick close up some old vents. Given the complexity of the work there were some issues. A & A Masonry stuck with us, corrected the work and did a fantastic job applying all of their expertise, care and respect to make the project great. I would like to give a special thanks to Libby, Joe, and Greg, and a nod to the stone master, and the brick masters Jonathan and his brother. We would not hesitate in using A&A again, and would highly recommend them to anyone looking to execute this type of work.

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Company Response

Thank you very much Paul! I will pass your compliments along to all parties mentioned!
We appreciate you taking the time to give us feedback!!

Best regards,
Corrine

10/10

We hired Uniquehouse as part of a full kitchen connecting hall and powder room renovation to remove our old existing tile floors and replace them. After talking to a number of tiling professionals we found ourselves going back to Mark and Kate as our benchmark standard. Their professionalism, warmth, and attention to detail were obvious from the first time we met them. This was a large project for us and we put our faith in them and have been very pleased. Mark is a consummate craftsman, the work is exceptional, the professionalism fantastic, Mark’s thoughtfulness and attention to the smallest details are outstanding, and his knowledge of how to construct something to make it last is wonderful. We are thrilled with the end result, would have them back to do another project for us in a heartbeat We would highly recommend Uniquehouse to anyone looking for a tiling professional, or some of the other work that Uniquehouse specializes in.

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Company Response

thank you
it was a challenge
2 different place hardwood floor and the tile match and being level it was hard but we together did it 90%
powder room sloop out to the door😀😃😄😁😆😅
but you and we did it
you help a lot for us

10/10

t’s my pleasure to recommend Mersey Heating and Air Conditioning. When our AC died after almost twenty years, we called Mersey for a quote on a new unit, and then decided to opt for a new furnace as well. From the sales consultation with Charles, to the installation crews sent out to perform the necessary work, to Tanya and her associates at the management end, our experience was consistently positive. Our concerns were addressed and our home was respected. Communication at all levels was terrific, and the team took care to involve us in the process and honor our specific requests. I come from an engineering background and am very capable in expressing my needs as well as performing hands on work. Mersey delivered everything that was promised, in a timely, thoughtful and courteous fashion. Could not be happier.

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Company Response

Thank you for taking the time and effort to leave a review. We work hard to deliver the best service possible and we’re glad it showed. Any question or concerns, we are available to you 24/7.

0/10

As part of a kitchen refresh, my wife and I decided to replace our existing Corian counter tops with granite. We were aware of Marble Trend’s solid reputation and quickly found a slab that we liked. Sales experience was extremely positive. But who to install it? Marbled Trend strongly endorsed DEA Marble- Granite, Marble, Quartz, Natural Stone. The company had recently done work for a family member, and they were happy. Indeed, the job looked good. Accordingly, we contracted with DEA to fabricate and install our new countertops. The nightmare began. Sotari, one of the owner/operators, came to our home and spent ten minutes measuring our small but complicated kitchen with a tape measure. He wasn’t receptive to questions and input. I was so concerned by this speedy approach that I requested and paid for him to come back and re-measure. Same tape measure. And many complaints that the walls of our 35 year old house are not square- which of course no house is. Installation was difficult to arrange, as a result of a number of postponements on their end. Weekdays were not an option apparently; when we protested, the fabricator Sotari informed that we were a ‘small job’ and challenged me to come and remove my material from his shop if we were not happy. I wish I had I wish I could say that the wait was worth it. There were ¼ inch gaps between the countertops and walls. The under hangs were out between ¼ and ½ an inch on a run which is less than 4 feet. The fit was poor. Underneath supports were shored up with silicone pucks, which means that eventually the material will crack. The walls had been cut into. We chose to dump this substandard job and start afresh. We’ve repaired fairly extensive damage to our walls. We’re horrified to discover that the installer- Yanni- scored into our cabinetry with knife and level to make his mark, rather than use a pencil. This will also require repair. We chose to dump this substandard job and start afresh. This time around, we’ve sought out the fabricator first. The reviews are excellent, and the experience thus far is positive. Excellent communication from the sales person. And the measurement is done by a technician who brings specialized digitalizing equipment: he encouraged our questions and invited us to watch the process. Measuring took over two hours. A template was brought to our home a week later to check for accuracy. A shop visit is scheduled with the fabricator to determine optimal placement on our stone. Beware! Poor communication, out dated tools and methods, sloppy prep, careless workmanship, arrogance . Find your fabricator first. Do not go with this DAE unless you want to be treated very badly and have your job executed by individuals who don’t care.

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