Reviews

9/10

We hired Ottawa Refacing to change our cabinet colours from a rich cherry to something more modern. From the start, we noticed that the company was very detail-oriented. Our initial estimate broke down the cost for each step, allowing us to easily refine the scope of our project. Ottawa Refacing's team know their craft very well and it showed through our communications with them. They helped us select our cabinet style and colours, provided advice on some elements of the project and answered all of our questions. The installer was courteous and did an amazing job at refacing our cabinets. The work started on time and was completed a day earlier than planned. Although we were happy to get our kitchen back, we would have appreciated if the installer did a better job at cleaning up at the end. Many cabinets had saw dust, laminate clippings and screws inside of them. As is to be expected with large projects like this one, there were a few things that needed to be reviewed and fixed. We reached out to Ottawa Refacing to let them know what we wanted to tweak at the end of the main job and they happily came back a couple weeks later. It was really no hassle. Overall, we would recommend Ottawa Refacing. The quality work they did really transformed our kitchen.

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10/10

Coco Tile did an amazing job at replacing our kitchen backsplash. From the removal of the old tile to the installation of the new one, we knew exactly what to expect because of the detailed estimate we were provided. Coco Tile strives to provide superior workmanship and it showed. They very carefully removed our old tile, limiting the damage to the drywall behind it and eliminating the need to replace it. Our installer Dan also paid great attention to detail when installing our new tile. He made sure the tiles were levelled and equally spaced out - despite the fact that the tile we picked was not a perfect rectangle. He did not rush the job and gave the porcelain tile ample time to set before grouting. It is also worth highlighting that Kevin was very accommodating with the schedule throughout the entire project. We hired Coco Tile only a couple of weeks before our kitchen renovations started. Nevertheless, Kevin made sure to come demolish the old backsplash before our new countertops were installed as to not damage them. We also had to delay the installation because of COVID. It was very to communicate with Kevin and have them come not long after the original installation date.

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10/10

Our old water heater was 16 years old and it was time to replace it before it failed. After gathering a few quotes, we decided to go with Oria Heating & Cooling because they had the best price and they were highly rated. We were very satisfied with the service we received. Oria Heating & Cooling were able to do the work just a few days after contacting them. The delivery of the new tank and the disposal of the old one were well organized. It took little time for the installers to setup the new tank and bring it up to code. At the end of everything, Mansoor came to inspect the installer's work and took the time to explain how the new tank worked. He was very courteous and answered all of my questions. We will definitely reach out to him for our future for our HVAC needs.

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Company Response

Thank you very much for taking the time and submitting the review. Ottawa Oria Heating and Cooling and the workers take pride in what they do and you can take the comfort in knowing that we are only one call away from you for any of your ( Install & Repair ) Furnace, Air Condition, Hot water tank, Humidifier, Gas stove connection and BBQ connection needs whether it is small or big. 
Best Regards,
Oria Heating and Cooling

10/10

Horizon Plumbing provided us quality services at a reasonable price. We hired them on two separate occasions to (1) install shut-off valves and (2) install a new kitchen faucet and drain. On both occasions, the plumbers were courteous and completed their work quickly and efficiently. Horizon Plumbing's communication was also great. It was easy to schedule the work and their dispatch system did a good job at notifying us of the plumber's arrival.

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Company Response

Thanks so much for taking the time to write this review Nicolas, we look forward to working with you again in the future. :)

10/10

Planet Granite did a wonderful job with our new quartz countertops. Right from the start, Meeta was very helpful with selecting our quartz. She was mindful of our budget and guided us through the process by explaining how the stone would be cut and the limitations of the slab given our measurements. Their installer Ray was also a pleasure to work with. He meticulously installed the countertops and payed great attention to the joint to make sure it was even and leveled. Planet Granite did a good job at communicating anticipated COVID delays. They were transparent about the fact that our slab was going to be delivered to them later than anticipated. Nevertheless, we were very fortunate and they were able to complete the work on schedule.

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9/10

I hired K. Joly Contracting to build a red cedar fence in my backyard in the summer of 2019. The team did an excellent job: they provided a clear & detailed estimate, installed the fence meticulously and took good care of the grass. K. Joly was also very accommodating. Although our original plan was to build a 6' fence, I requested to increase the height to 7' after the posts were installed. They accepted the changes to the contract without hesitation. My installation date was pushed backed by a month due to the weather. Although I understood the delays, I often had to initiate conversations with K.Joly to get an updated date. However, they always answered the phone and responded to emails within a few days. All in all, I am happy with the final product. I recommend hiring them as early as possible as they get very busy!

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Company Response

It certainly was a terribly wet and late start to the year last year! Thanks for the awesome review. We find it easier to let customers know when we're coming rather than all the times we're not coming. We try to give about 2 weeks notice and then 2 days notice. Your review will help us improve our communication for sure. We are about at the stage where it is time to hire an office administrator and that will certainly help! Thank you and wishing you a great summer!

10/10

We are very pleased with A Cut Above Painting's work and would hire them again for future projects. Kelly and Clayton provided us quick, friendly, quality service at a very competitive price. My partner and I were in the process of repainting our house ourselves, but decided to hire a professional painter for our stairwell because we knew its curve and height would prove to be a challenging job for us. After gathering a few estimates, we decided to go with A Cut Above Painting. They were always quick to respond to our messages, agreed to using the Behr Marquee paint we had, and their price fit our budget. It was also clear based on our conversations that they knew their trade. Kelly and Clayton made the whole project seem effortless. In a single morning, the two of them were able to repair minor imperfections, sand the surfaces and apply 2 coats of paint. They were efficient, yet did not sacrifice quality. We were very happy with the results and are now considering more projects with them because of it.

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Company Response

Thanks Nicolas for the excellent review! It was a pleasure to meet you both. Dont hesitate if you need anything and best of luck on the kitchen design!

Kelly and Clayton