Horizon Plumbing And Piping Systems

Plumbing
Ottawa ON K2H 6M9
Write a Review
Write a Review

HomeStars
Plumbing
Horizon Plumbing And Piping Systems
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 3 timesBest of 2021winner 3 times
Giving Back Award winner 2 timesGiving Back Awardwinner 2 times

Reviews for Horizon Plumbing And Piping Systems

Average customer rating:
10 10 (115 reviews)

Sort by

Private User
Private User
Private User reviews Ottawa, ON
10/10

Whole Home Reno

The team at Horizon worked with us to reimagine our home!… added an ensuite upstairs, totally renovated the main bathroom and kitchen…and a brand-new laundry room. In summary: perfection! From start to finish they were a dream team to work with!!!

Was this review helpful?
Company Response

Thank you so much for the kind review! :)

Private User
Private User
Private User reviews Ottawa, ON
10/10

Bathroom build

Good team. Work done on time and as promised. Definitely recommend to anyone who has plumbing or tiling.

Was this review helpful?
Company Response

Thank you so much! :)

steven
steven
0 reviews Ottawa, ON
10/10

Home Renovation

We retained Horizon for a complete plumbing overhaul of our house. They provided a competitive quote for services and the crews that showed up to compete the work were professional, timely, and knowledgeable. They were able to troubleshoot issues on the fly and offered many great suggestions that improved our design. We look forward to working with Horizon in the future.

Was this review helpful?
Company Response

Thanks so much Steven, it was a pleasure working with you and we look forward to working with you again. :)

John in Ottawa
John in Ottawa
3 reviews Ottawa, ON
10/10

Plumbing repair

Plumbing stack started leaking Horizon plumbing to the rescue. Honest people, real pleasure to work with.

Was this review helpful?
Company Response

Thanks so much John! :)

LMTyler
LMTyler
2 reviews Ottawa, ON
10/10

Laundry room renovation

We moved our washer/dryer from the main floor into the basement, so needed plumbing and half-wall installed to accommodate that. We also asked to have a sink installed in the mudroom, where the washer/dryer used to be. And lastly, the plumbing on one side of the house made a "clunking" noise whenever the water was shut off in the bathrooms or kitchen; they installed shock absorbers (?? correct term) in the bathroom and new laundry plumbing which did the trick! Marc provided a very reasonable estimate and answered any questions we had. Stephen and Paul were fantastic, very professional and did a quality job. We're very happy with the results and will definitely use them again in the future. Thank you, Horizon!!

Was this review helpful?
Company Response

Thank you so much for the kind words! :)

Tarek in Ottawa
Tarek in Ottawa
4 reviews Ottawa, ON
10/10

excellent company

I had a relatively large job done with the firm - starting from installation of 3 toilets, including several electronic bidets and a kitchen faucet. The staff was friendly and professional, and they went out of their way to accommodate me especially in cleanup and disposal.

Was this review helpful?
Company Response

Thank you so much for the kind words Tarek! :)

Lauren in Ottawa
Lauren in Ottawa
0 reviews Ottawa, ON
10/10

Basement Bathroom Rough In

We had Horizon Plumbing in to rough in a basement bathroom/laundry room, and run the associated water lines. From start to finish, everyone involved with the job were professional, respectful, and easy to work with. Mark was thorough and upfront about building codes and cost when he provided our quote. Billy, in the front office, is quick to respond and worked with us to find times that fit within our schedules. The subcontractors that completed the concrete work were quick, conscientious, and did a great job cleaning up. The whole job was completed in two stages, and with great care and quality. Overall, excellent experience, and we would highly recommend Horizon Plumbing. Thank you Mark, and team, for the great work!!

Was this review helpful?
Company Response

Thanks Lauren, we are nothing without happy and satisfied clients! So glad everything went so smoothly. :)

LD
LD
2 reviews Ottawa, ON
10/10

Great work for Kitchen Reno

I recently had Horizon Plumbing re-locate the plumbing for my kitchen renovation. Phil did a terrific job of moving the existing plumbing to a new location in the kitchen. He did everything very efficiently with minimum impact. Once the new cabinets were installed, Phil returned to connect the new plumbing and dishwasher. Again, everything was done quickly and professionally. Phil spent the extra time to provide good tips for keeping the plumbing running smoothly and recommended environmentally friendly products to keep the pipes clean. I would highly recommend Horizon Plumbing!

Was this review helpful?
Company Response

Thank you so much for your kind review Liz! :)

North in Toronto
North in Toronto
1 review Ottawa, ON
10/10

Basement bathroom renovation

I hired Horizon plumbing and Piping Systems to move a bathroom in my basement. They decommissioned the old plumbing, roughed in the new plumbing and installed a back up valve (a few months later, my neighbour's basements flooded after a heavy rainfall that caused water to back up into their basements, but mine stayed dry). Horizon made sure to get the necessary approvals and inspections from City of Ottawa. Staff were always courteous, showed up on time and cleaned up. When the walls, floors and vanity were ready, Horizon came back to install the toilet, sink and shower valve. The work was very well done and I am very happy with my new bathroom. They are running a very efficient operation with very helpful staff in the office and in the field. Several problems that are inevitable with renovations in an older house were avoided because they have the experience and knowledge to anticipate issues. I have recommended them to friends who were also very satisfied.

Was this review helpful?
Company Response

Thank you so much for this wonderful review! :) We are always happy to help.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Horizon Plumbing And Piping Systems

At Horizon Plumbing & Piping Systems, the health, safety and well being of our customers, employees and partners is our priority. We are implementing measures to help keep everyone safe. As the Covid-19 pandemic evolves

Our professionals aim to out perform the competition. If you are looking to get it done once and get it done right, we are your choice. With multiple generations of knowledge, we offer you the value of experience while embracing the most modern progressive techniques to guarantee a worry free outcome. We back this with a lifetime underground warranty and a 2 year above ground warranty.

Horizon Plumbing and Piping Systems owner and founder Marc Rainville is a licensed plumber with more then 20 years experience in the field of plumbing. Also a certified Electronic Engineer, Marc specializes in solving problems and troubleshooting issues in a smarter and more efficient manner, saving you time and putting some of your hard earned money back in your pocket. We are a fully equipped company and can handle anything from the smallest household leaks to large building maintenance. Feel free to give us a call to see if we are the right plumbing company for your project.

CATEGORIES
Plumbing
PRODUCTS
Water Piping of Choice We carry and install all types of water piping. Our preferred piping choice is Wersbo Aquapex. This material carries a 25 Year manufacturers warranty. Guaranteeing that your investment into your plumbing system is long term.
SERVICES
- Residential repairs and installations - Drain cleaning of all sizes - Drain flushing - Camera inspection - Small and l​arge renovations - Commercial maintenance - Commercial installations and projects
BRANDS
There are many great brands and styles to choose from in the industry. However, some can be very difficult to service. We always recommend three in particular. American Standard, Delta and Moen. The ability to easily service these products along with readily available parts are saving you time and money.
STYLES
Keep it simple. Today's cars are so advanced that when they break down or need replacement parts they cost a small fortune. The same can be said for plumbing fixtures. Over complicated fixtures can often lead to complicated repair solutions down the road.
SPECIALITIES
An Industry first. Have you ever wanted peace of mind that the job was done right? Call us for a blocked main drain and the camera inspection is always free. We aim to do the job right the first time and the camera will prove it. This is roughly a $300 service city wide. We believe the camera is a tool not a cash grab.
WEBSITE
http://horizonplumbing.ca/
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
11
RETURN POLICY
100%
PAYMENT METHOD
Visa MC AMEX Cheque Cash
LICENSES
College of Trades, fully licensed
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime underground, 2 years above ground
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.