Very professional, prompt and respectful staff. Highly helpful in showing us how to use our new system.
Thank you for choosing Reliance! We appreciate your valued feedback and review. - Gemma
Avoid avoid avoid. Lloyd overpromises and overcharges. Went through a big box store to get a quote and was told by Lloyd to wait a bit then he could give us a better deal. Never got a deal nor the 10% discount being offered by This chain store. He overcharged for a hot water tank by $150 for half the quality and half the warranty that another box store installed for us in another property. Lloyd is not a man of his word. I wish I had heard about him from other people we know who al as I are disgusted by this man and his company. In this day of social media customer service and value are rated highly. Lloyd fails time deliver on both of these. He promised a DEAL but it’s a deal for him. Not the customer.....
Thank you for taking the time to write the review. We value all types of feedback and use it to continually improve and audit or service protocols including delivery and experience. We would like an opportunity to discuss your concerns further and will be reaching out. Looking forward to working with you on a resolution.
Knight Heating Ltd.
780-434-7395
