Knight Heating Ltd

Heating & Air Conditioning
6011 103A Street NW Edmonton AB T6H 1G9
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

73%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Knight Heating Ltd

Average customer rating:
6.9 10 (30 reviews)

Sort by

HomeStars in Toronto
HomeStars in Toronto
1 review Edmonton, AB
10/10

AC Disconnect & Reinstall

Knight Heating came to disconnect and reconnect my AC unit so my concrete patio could be poured. From start to finish these guys were pros. They assessed my service needs, discussed the concerns I had with my unit, arrived on time, demonstrated kindness and courtesy, did the work efficiently and to my satisfaction. They looked after my health and safety needs by wearing masks for COVID-19 protection and they looked out for my wallet too, ensuring their recommendations were the best value. Once the AC was reconnected, they followed up the next day to check on things. I will definitely have them back for future plumbing & HVAC needs!

Was this review helpful?
Company Response

Thank you Kelly for taking the time to write the review and choosing Knight Heating. We enjoyed working with you to resolve the problems and will be in touch. All the best.

Knight Heating Ltd.
780-434-7395

Private User
Private User
0 reviews Edmonton, AB
10/10

Hot water tank

Have used Knight Heating for years. Excellent, timely and courteous service. Would highly recommend them to anyone. Will definitely use them again.

Was this review helpful?
Company Response

Thank you Judy for calling us and having Knight Heating install a new hot water tank for you. So good to hear that the Bryant furnace we had installed in 2009 has been running very well for you all these years. Thanks again.

Knight Heating Ltd.
780-434-7395

Private User
Private User
Private User reviews Edmonton, AB
10/10

AC repair

Quick and courteous service. Always kept me informed of the work being done and cleaned up afterwards. Always answered the phone ( no automated system)

Was this review helpful?
Company Response

Thank you Mr. Patrie for taking the time to write the review. Should you have any further issues with the thermostat please don't hesitate to call. All the best for the summer.

Knight Heating Ltd.
780-434-7395

Private User
Private User
Private User reviews Edmonton, AB
10/10

Furnace repairs

Experience was terrific , service was very quick - Lloyd got to the issue with my furnace and had it repaired same day and found the rates reasonable - professional company to deal with and will use their services again for sure. Would recommend them to anyone

Was this review helpful?
Company Response

Thank you Mr. St. Laurant for taking the time to write a review . Hope you have great summer and do not need the furnace for quite some time. Look forward to working with you in the future.

Knight Heating Ltd.
780-434-7395

Private User
Private User
0 reviews Toronto, ON
9/10

AC repair

AC is working. Job done in a couple of hours even though had to go to Back to edmonton for parts!!

Was this review helpful?
Company Response

Thank you Mrs. Newman for taking the time to write the review. We're glad to hear that the air conditioning repair was to your satisfaction and hope to be of service again. We hope you enjoy many cool and comfortable days this summer. All the very best.

Knight Heating Ltd.
780-434-7395

Private User
Private User
Private User reviews Edmonton, AB
10/10

Amazing service!

Lloyd is the best! Amazing customer service and really takes the time to make sure every system is working efficiently together. Exactly the person/company you want in your corner. :)

Was this review helpful?
Company Response

Thank you Heather for taking the time to write a review. We are glad to hear the On Demand Hot Water Tank service and repair was to your satisfaction and hope to be of service to you in the future. All the best...stay safe and healthy.

Knight Heating Ltd.
780-434-7395

Unhappy customer in Sherwood Park
Unhappy customer in Sherwood Park
1 review Sherwood Park, AB
0/10

Overcharges and dishonest

Avoid avoid avoid. Lloyd overpromises and overcharges. Went through a big box store to get a quote and was told by Lloyd to wait a bit then he could give us a better deal. Never got a deal nor the 10% discount being offered by This chain store. He overcharged for a hot water tank by $150 for half the quality and half the warranty that another box store installed for us in another property. Lloyd is not a man of his word. I wish I had heard about him from other people we know who al as I are disgusted by this man and his company. In this day of social media customer service and value are rated highly. Lloyd fails time deliver on both of these. He promised a DEAL but it’s a deal for him. Not the customer.....

Was this review helpful?
Company Response

Thank you for taking the time to write the review. We value all types of feedback and use it to continually improve and audit or service protocols including delivery and experience. We would like an opportunity to discuss your concerns further and will be reaching out. Looking forward to working with you on a resolution.

Knight Heating Ltd.
780-434-7395

Private User
Private User
Private User reviews Oakville, ON
10/10

HVAC Work

One of the best experiences we've had with a contractor ever. Knight Heating installed our High Efficient Furnace, Air Conditioning and High Efficient Hot Water tank 8 yrs ago, the pricing was spot on/lower than 4 other companies we had in to quote our house. We have had Lloyd and or one of his techs back a number of times throughout the years to service our AC unit and Furnace and have had the HWT replaced under warranty and we have had nothing short of exceptional courtesy & respect during those visits.

We recently had our AC unit inspected and tuned and without fail Lloyd and his team we're spot on, pricing was consistent, service was exceptional and communication was above & beyond what was expected. It's hard reading some of the reviews on these sites and how people will bash/slander a company publicly when the services and workmanship we received was so good.

Please don't always believe what you read, I firmly believe that people sometimes want to hurt other people just cause they can from behind a computer screen and typically can't back up their claims. At the same time most of the situation get solved after the post is public but the review never gets updated.

I would recommend this company 1000% to any of my friends or family that need HVAC work done!!!!!!!!!!

Was this review helpful?
Company Response

Knight Heating apologies for not responding back to your HomeStars review following your July 30, 2019 review for the HVAC work we completed and wish to thank you for taking the time to write the review. We had neglected to respond in a timely manner and sincerely apologize. We're glad to hear that service was to your satisfaction and hope to be of service to you again in the future. All the very best...stay healthy and safe during these unusual times.

Knight Heating Ltd.
780-434-7395

Ric in Sherwood Park
Ric in Sherwood Park
1 review Edmonton, AB
10/10

Various Purchases and Projects

Lloyd and Company are AMAZING people always available in time of need. Our association with Knight Heating started 10 years ago when we needed an Air Conditioner installed. Done in 4 hours and has worked great ever since. We've had 2 other A/C 's installed in family members homes without incident. Had a board replaced in our furnace last year and it was done in an hour. Very friendly and competent people and would recommend Knight Heating to everyone for all your HVAC needs.
Great Job LLoyd!!

Was this review helpful?
Nancy
Nancy
2 reviews Edmonton, AB
10/10

Hot Water Heater

Hot water heater was leaking on the weekend. 24 hr call responded right away. We determined it was okay for the weekend...they were at the house first thing Monday morning to install a new one. Up and running, everything cleaned up, in an hour! Awesome service....again:)!

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Knight Heating Ltd

Knight Heating offers you total service from sales through installation to regular maintenance. As a warranty or contract customer, you can count on us 24 hours a day, seven days a week in Edmonton, Alberta. From air conditioning and furnaces to purifying the air in your home, you can count on Knight Heating to take care of your total comfort year round.

Our regular hours (Mon-Fri) are between 8am - 4pm. After regular hours, our 24/7 furnace/air conditioner emergency technician service is available in Edmonton.

PAYMENT PLANS NOW AVAILABLE FOR FULL INSTALLATIONS (FURNACES AND AIR CONDITIONERS):
We are offering 12 months no interest no fees or 24 months equal payments, no interest with our partner Snap Financial. The quality of your home's essential amenities has never been more important and ensuring affordable options in these trying times is a priority for us at Knight Heating. Please call to learn more about our payments or to setup a virtual assessment of your needs.

https://www.bbb.org/ca/ab/edmonton/profile/heating-and-air-conditioning/knight-heating-ltd-0027-102809

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Humidifiers, Hot Water Tanks, Filters
BRANDS
Bryant, Carrier & Payne
WEBSITE
https://www.edmontonheatingandair.com/
YEAR ESTABLISHED
1985
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Visa, Cheque, Cash, e-Transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 Day Guarantee on Furnace and A/C Repair
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.