Reviews

10/10

Tony's customer service model is well covered in online reviews which is why I choose his company. I wanted local service, quality work and high touch care since his workers needed to be in my home while we were all working from home. My personal experience exemplifies why he consistently gets positive reviews. We were juggling work on a number of rooms spread out over the summer. The first few jobs were exquisitely done. The quality of workmanship was superb. We even have a complex wrap around carpet on a spiral staircase with spindles. There was one job at the end that had lower quality workmanship. The next day when I touched base with Tony he dropped everything and personally missed dinner to oversee a redo of this portion of the work. In the end everything was perfect. My experience illustrates how deeply Tony's customer first policy impacts all his workmanship and customer relationships.

Approximate cost of services:
$13,000.00
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10/10

I have been looking for a plumber who can handle both plumbing and drain work. I have a small job plumber for leaks and stuff but I needed help with more complex work. I found Drain 1 and called Pavlo whom I found to be extremely honest, intelligent and careful. His team was in the day after I called and were in & out one day with some heavy work (jack hammer and snaking). The house was very clean when they left. The work well done. I am bringing Pavlo back for some additional detective work on another long standing problem.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for such a great review, was our pleasure to work for you.
Paul 4164551122