Reviews

0/10

I buy a gas range and am told delivery is from 1 to 5. I'm also told I have 48 hours to let them know of problems or they wont take it back. So I arrange a gas licenced worker to come to my house to install it...but, my range is 3 hours past my delivery window. When I call customer service I'm told in not so many words to get lost. I said they didnt make it in the window I was promised so I shouldnt pay the full delivery charge. I also said what would happen if I made the delivery driver wait 3 hours. This company needs to remove my delivery charge. They can't have it both ways. I need to wait for them all day but they would just leave and charge me twice. If you have too many deliveries hire more drivers. Worst experience ever. I wont be shopping here again and will let everyone I know to do the same.

Approximate cost of services:
$3,200.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello Joe,

Thank you for your feedback.

We regret to learn of your delivery experience.

Would you, please, take a moment to provide us with your order number at casreviews@caslp.ca so that we can look into this with our team?

Thank you kindly,
ST
CAS

10/10

I called Ara to replace a worn out cartridge in my shower and replace my bathroom sink drain. Despite the fact that these were very small jobs, Ara took my call and booked a time to come see the jobs right away. He was very professional, personable and ensured that the jobs were done quickly and correctly. All work was checked for leaks prior to him leaving and I was also told that should there by chance be a problem he would come back and fix it immediately. Ara was also willing to teach me a little bit about what he was doing and answered any questions I had about the job in case I ever wanted to attempt to tackle a similar project in the future. I have used CSI's services in the past and am a return customer. I have no problem recommending their services and would also encourage others to use their services should they be required.

Approximate cost of services:
$85.00
Was this review helpful?
10/10

Ara is a true professional. He promptly came to my home after I called him to see what I wanted to have done. I had a few small plumbing jobs (installing a garden hose bib and shut off, installing a compression valve for my fridge and re-routing some plumbing in the basement). His rates are very competitive and I found that he was very knowledgeable and willing to answer any of my questions. His work was well done and I was pleased with the final product and his professionalism. Ara is highly recommended and I will be passing his card around to those in need of the services CSI provides.

Approximate cost of services:
$370.00
Was this review helpful?
10/10

I called Capps to clean the ducts in my home after it was recently renovated. Their team took my call, provided a quote over the phone and came within a few days. The quality of their work and attention to detail was exceptional and I also appreciate their understanding of the process and having them take the time to educate me on why they were preforming their services in a particular way, the benefit of doing so, and things I should look out for moving forward. This is a first class company and I will be both recommending their services to friends and using them again in the future when needed. Thank you for your hard work!

Approximate cost of services:
$280.00
Was this review helpful?
Company Response

Joe, Thank you for sharing your experience with Capps here on Homestars. We appreciate all of your kind words and for your detailed review. Joe it was our pleasure being of service to you and we will look forward to being of service to you and your friends in the future. All the best, Regards Kathe Mann

10/10

Joe and Kyle from A and A came to my place to fix a damaged brick sill, replace 50 bricks on my garage wall and tuckpoint various areas around the home. These gentlemen were professional and did an amazing job. The brick match was impeccable and you can't even tell that bricks were replaced. Thank you both for your hard work. Should I require masonry work in the future your company will be the first one I call.

Approximate cost of services:
$2,147.00
Was this review helpful?
Company Response

Thanks Joe! Joe and Kyle really do take pride in their work. --Andy

10/10

This is a great company! George came by to look at my window. While here, he took specific measurements and worked with me to see what I wanted while trying to find something that fit within my budget. The installation was smooth and the cover no only stops all water and snow but it allows light to come into my basement keeping it bright and welcoming. I know these products cost more then your run-of-the-mill covers you'll find at the big box stores but the unbreakable plastic and custom sizes are things you can't purchase at home depot. Thanks for your hard work George and should I require a cover for my backyard window I will be calling your company for sure.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you so sincerely for your kind feedback.
George
Window Well Covers


First Review

10/10

Alex is a true professional. His attention to detail and knowledge of his trade helped us find the perfect solution to dress up our property. He gave us several options that fit within our budget and took the time to show us a variety of samples that could be used. He used quality materials and ensured that the job was done to our satisfaction while always willing to go the extra mile to keep us happy. This has been a pleasant experience and we would be receptive to using his services again in the future. He is highly recommended.

Approximate cost of services:
$7,000.00
Was this review helpful?
6/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I usually prefer to work with a set rate instead of an hourly charge. In the end, OddJob still did a wonderful job and we are more then satisfied with the finished product. Thank you.

Approximate cost of services:
$400.00
1 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hi Joe! It's good to hear that you were pleased with our work on the closet doors. Giving quotes is generally against our policy, though our hourly rates are aimed to protect clients. Our one-hour minimum fee is the lowest in the industry. Any time you'd like to call us again, feel free. We look forward to helping you again. Thanks for the review!