Wow what a difference! My husband and I have had drains blocked in our home for the last 65days, 3 children (all in school) 2 dogs and a cat. Day 1 the first attempt was the old home remedy, we tried to snake it ourselves (you got to be kidding me, not fun) Day 2 neither one of us could get the day off from work (still had a couple of hours on the rental snake when we got home, no go! That night we called around for plumbers, after several calls we booked an appointment for the very next day my husband was able to take 1/2 day off so we set up the appointment for before 12pm. DAY 3 I probably don't have to tell you what happened. At 10:40am they called me to tell me that they were not able to make that time that we had to take a window between 1-3pm, ARE YOU KIDDING ME. Well my husband had to go back to work. Drains are still blocked. Had to call different plumbing companies finally booked an appointment (DAY 4 I stayed home this time but I had the day off so it wasn't so bad. AGAIN NO SHOW! When I called I wasn't even on their "call board" DAY 5 it is now Friday morning I'm at work and calling plumbing companies I spoke with the office at Water Works and they assured me that they would have someone out between 6 - 9pm at 6:45 they called and said Josh is on the way, 1/2 hour later he was there my drains were clear and we got back on with our lives. All I can say is WATER WORKS works for me!!!!! The moral of the story, is call a reputable company, in the long run it works out to be cheaper in my case anyways. Thanks again Water Works
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- Company Response
Hello Lisa from Keswick, first of all we would like to say that we are sorry that you had to go through that experience for so long. However we are happy that we were able to come out when you needed us and we were able to clear your blockage. It was a pleasure working for you and your family. From all of us at Water Works Plumbing and Drains Inc.