Planned on replacing 20 year old fireplace, Richard said it is good to continue heating and when breaks down he will be ready to replace as holds inventory and has a file with my required information.
A TOP service review on Buttons Heating Purchased a new ductless split during pandemic and dealt with a company who had a new 2020 unit available in 2021not who I would have normally dealt with but during the time when even drywall was hard to get. The printed circuit on exterior unit was fried 2 weeks ago in the BIG lightning storm. I contacted Buttons as they had been my HVAC partner in previous home and they had in April become an authorized dealer for my current brandyay lucky! ButManufacturer sold unit 1 1/2 years ago now saying no longer parts availablehave to replace exterior unit and customer pay labour of $1100. No nodont sell product if you arent keeping parts available for at least warranty period. Buttons advocated for client and we came to a just compromise. Thank you Buttons! Super customer service a true test of service is when bad things happenButtons excelled! Solid top drawer 10!
Hi Marg,
Thank you so much for your review ! We are glad we were able to help you out here and find a reasonable solution with a fair and affordable fix. We owe our clients a big thanks for keeping us in business since 1977 - 46 years -and will always be your greatest advocate to ensure your satisfaction and happiness.
The Button's Team
