Krista in Calgary

We went to Carrington Lighting in search of a new light for the stairwell in our home. While there were several sales personnel standing around the front counter, we were not approached to offer help, we had to go up and ask once we had found what we wanted. In our case, we were ok with that, but had we wanted assistance from the start, it would have been upsetting to have been ignored. In the end, we found the light we wanted and on sale, so are content.

The repairman was on time and completed the job in a short amount of time. He was professional and courteous. The repair solved the problem for a short time and then the problem re-occurred, though we couldn't say whether that was due to the repair not completed as well as could be or whether it would have happened regardless.

The gentleman that came and serviced our furnace was very knowledgable and professional. He tested several things while completing the service as well as after, to ensure our furnace wouldn't cut out again. He tried to find the least cost service to charge us for when complete, so it was nice we weren't 'gouged' for the service work done.

We had a good home building experience overall. With the exception of a couple of instances with the superintendent, we were treated professionally and didnt have any major issues with the process. Their design center is very convenient for picking out most interior choices in one stop.