Rob in Toronto

Our pilot light went out and I couldn’t restart it myself. Posted to Homestars and Mr. Heat responded right away. Great communications, technician came right on time and was fantastic. Quickly dealt with problem and gave the unit a quick service and evaluation. Even played with the dog. Will definitely call the Mr. Heat team again.

Needed a gas line run to a firepit. Called John after my plan A for this job fell through after weeks of saying it would be done. Found John through homestars and he called me back immediately. Came by in a couple hours to quote and back again that same evening to complete the job. And very professionally at that. All done in a day - a long one for John but he is clearly committed to quality and his customers. Would not hesitate to call him again - or recommend.