Reviews

0/10

I contacted Andrei from HomeStars re our attic loft conversion and second floor addition. Amongst a number of competitors Liberty came up highly interested in initially responsive. While going trough budget proposals Andrei came up with a number of revised proposals based on add ones, each time with math errors which it raised red flags as contractors sometimes makes errors to secs contract and later on pass the additional cost to the client. Since the final drawings process were delaying the application we knew we need it to await for this process to secure a firm budget, at that point Andrei suggested his “Consultation” services to deal with the city application by representing our project with the upcoming Committee of Adjustment and suggesting architect, surveying and engineer vendors. The idea sounded reasonable except he demanded $3,000 fee fully paid in advance, our second red flag.. I mentioned that that’s not a proper business arrangement, specially due to the poor industry history re issues with contractors, he insisted on this arrangement reassuring that he’l handle all of our pre construction matters and if we decided to choose them as a builder he’ll discount this fees from their construction cost. I brought to his attention that we hesitated with this arrangement but he still insisted on getting fully paid in advance as he’s a reputable professional builder and this is a normal arrangement with many of his clients. Upon further discussion we finally gave in with his term and laid in full, things started to line up with the vendors up to the point where the architect offered representing our project with the city application. At that point I mentioned that that service was offered by Andrei from Liberty, subsequently Andrei backed tracked on his commitment and demanded an additional $2,000 fee for this process. I was stoned by his reversal and denial on our phone conversation where insisted on “Read the Contract “ argument, I mentioned that I took his word as a verbal contract but he kept ignoring my appeal and subsequently hung up our phone call. Following that incident I requested to return the fees as he failed to render his “Consultation Services” in full, he categorically denied to return any amount stressing “No Return Policy”. Subsequently I removed Liberty from this project as based on the prior unethical and unprofessional practices I anticipated further money grabbing maneuvers. Needless to say, this was a highly stressful process and poor experience from Liberty Homes. JO Toronto, ON I trusted this company four hour daughter’s bedroom addition and placed a great deal of moral and financial trust.

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10/10

Edward and his crew did a great job on our front and backyard Landcaping, including stone and woodwork. His rates are fairly competitive and Edward's technical ability to do his own professional landscaping drowings help us to grant them our extensive project on a bussy main street of Avenue Road and Eglinton in Toronto, ON. We are very greatful to enjoy his work this summer and appreciate the great effort he and his crew displayed to make our landscaping goals become a reality. Many thanks Ed and every one of your crew!

1 of 3 people found this review helpful.
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Company Response

It is our great pleasure and thank you very much Julian & Fiaza for giving us the privilege to serve you. We also have AMAZING photos of your place, I can copy on USB and can deliver to you. Thank you so much.

10/10

Mark responded to our stress call as our furnace humidifier was leaking throughout the basement floor. He returned our call immediately and came the same day on time, he was able to identify the problem and had to return the following night with the proper replacement parts. The problem was resolved and the humidifier stop leaking, Max was humble, friendly and professional, before leaving he offered warranty on the work done. We highly recommend Aire Max and Max for the heating and cooling systems. Thank you Max

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Company Response

Thanks Dear Customer,we are happy that we have a great client like you,hope in the next job that you told me ,we can help you,Thanks again.Max

10/10

We called Enrique to prune an old Apple Crab tree that was in very poor maintenance, also to remove a Maple tree and prune two others trees in our backyard, Enrique came himself and his crew to complete the job as agreed, he's a hands on professional, highly knowledgeable in this matter and went over and beyond our expectation, Furthermore, he also offered to come back later on if we feel that additional work is needed to satisfy us for no additional compensation. They were able to relate with our neighbours concerns and address them in a friendly and professional matter which allowed him to gain additional projects. His help was also friendly and most professional. I'm glad that I was able to find their company and will count on them for future projects. Thank you and best regards.

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2/10

We hired Blue Circle to rebuild our shared chimney, replace some loosed bricks and perform some tuck point repairs trout. The chimney was done well, the bricks and tuck pointing work was poorly done as the mortar color did not matched the existing color and made the repairs looking poorly done, upon multiple request, BlueCircle returned and used the same darker tone mortar. We received a call from the company promising to return and make it right if we agree to bump the HomeStarts rating, at this time this company has shown no interest in rectify the situation after over a year of being paid in full.

1 of 1 people found this review helpful.
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Company Response

Julian, thanks for the review. I do apologize for not getting to the repair as it was late in the season. The repair will be completed to your satisfaction in April. I look forward to discussing the front porch and railing restoration work with you in the spring. Mark