We hired Blue Circle to rebuild our shared chimney, replace some loosed bricks and perform some tuck point repairs trout. The chimney was done well, the bricks and tuck pointing work was poorly done as the mortar color did not matched the existing color and made the repairs looking poorly done, upon multiple request, BlueCircle returned and used the same darker tone mortar. We received a call from the company promising to return and make it right if we agree to bump the HomeStarts rating, at this time this company has shown no interest in rectify the situation after over a year of being paid in full.
- Company Response
Julian, thanks for the review. I do apologize for not getting to the repair as it was late in the season. The repair will be completed to your satisfaction in April. I look forward to discussing the front porch and railing restoration work with you in the spring. Mark