Reviews

10/10

We wanted to replace and expand the deck on the back of our home. What was there was too small for our needs, was badly weathered and somewhat utilitarian in design. A tradesperson doing some work for us suggested we contact Royal Decks & Landscapes he recommended them highly. We did some checks online, including on HomeStars and gathered other feedback - it was all extremely positive & we felt they were likely the right firm to work with. We met with Miro and Arens to consider what might work in the space we had and what Royal Decks could design and build for us. The design work they completed, professionalism displayed and interest in working with us quickly convinced us that Royal Decks was definitely right for the job we needed done. It was a very good decision on our part -Royal Decks did an exceptional job! The work done and support provided through all the preliminary steps was great. Even as we waited on the City for permits and approvals, planning and prep work continued. Some minor changes were made to design and finishes and accessories selected. Anita was great at keeping us posted on what was happening and when approvals were received. Loved the technology she uses to facilitate payments it made easy to use, secure and convenient. The delays by the City in issuing permits meant demolition of the old deck and construction of the new was delayed. As soon as permits were in hand and they could get us in queue, Steve was on site to walk through the project with us, covering off what would happen, making sure everything could happen as proposed and confirming what to expect. The oversite he then provided to the project was impressive given how busy he is. Steve was first class to work with - we really appreciated his attention to the details and his noting the little things that took the finished result from very good to great. In this type of a project the result is heavily dependent on the quality of the workmanship put into it. Arthur was assigned as lead carpenter, and we quickly came to appreciate his expertise and commitment to quality in the work being done. Matt and Gary who were onsite to assist, were great and obviously here with that same commitment to doing a great job. Michael and the landscaping team were also very good and finished up that work exactly as we expected. Due to weather, condo board rules and a couple delays beyond anyones control, construction ran a few days longer than planned but the wait was absolutely worth it. We are extremely pleased with the end result. The deck looks great and has been the topic of many conversations with neighbours and those passing by there have been many positive comments and admiring looks! We are extremely pleased with the work of Royal Decks and Landscapes by Miro and his team and would highly recommend their services to anyone considering a deck and landscape project.

Approximate cost of services:
$86,000.00
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Company Response

Hi Don, thank you for your kind review. It was pleasure to work with you. Enjoy your new deck and landscaping!

10/10

Needed some help with some drywall repair and painting. When the project manager came by to look at the work we needed done he suggested a small restructure to the basement stairway where the drywall work was needed and which made great sense - it was easy to do and gave us more room to move things in and out without damaging the walls again. The individuals who came to do the rebuild were excellent - knew their trade, had lots of experience and did a great job. They were efficient, kept things neat and explained exactly what they were doing. Painters were in next and did a great job of finishing the work and painting the master bedroom. We are very pleased with the work that was done. It was done within days of the project manager's visit, done very well and exceeded expectations.

Approximate cost of services:
$3,100.00
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Company Response

Thank you for the positive review of our handyman services Don. We are lucky to have such great Project Management and trades people on our team. We appreciate you taking the time to post a review.

10/10

We were referred to Stairs4U by a flooring company we have used for several jobs. We needed to update the staircase to fit with the overall decor of the house. From our first discussion and throughout the project we had complete confidence in Jerry and in having his company do the work for us. It was clear to us he knew this work well and his company was well-equipped to do a great job. And they did. We are very pleased with the finished product. The quality of the workmanship is definitely superior and the updated stair case fits well with the look of the whole house. Certainly recommend Stairs4U and would not hesitate to have them do work for us again in the future.

Approximate cost of services:
$7,200.00
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Company Response

Thank you for your business and time.
Jerry

10/10

Had another very good experience with Atlas Care. Really like the email and text confirmation received the day before reminding me of the appointment. Add to that, on the day of the service, received an email and text advising the technician was on his way, some background information on Jordan and his picture. A nice touch that set us up well for the visit. Jordan, the technician was great - friendly, made sure he was clear on what I expected and then went about his work efficiently and effectively. He answered all questions I had including one about a setting on the thermostat both he and I were unsure of. He checked up on a couple other aspects of the system I would not have expected him to look in to and provide reports and suggestions to me to ensure the heating system functions most effectively. I was very pleased again with Atlas Care and how they work with their clients. They are definitely going out of their way to make the client experience very positive. And they are succeeding in doing so!

Approximate cost of services:
$0.00
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Company Response

Thank you very much for taking the time to post such an incredible review of AtlasCare and our team. Jordan is fantastic. We are very happy that you are thrilled with your furnace maintenance.