This place is AWESOME! They have so much stuff. What a jewel. heir fabric selection was beyond comparison and their prices were super competitive. The staff was knowledgeable and very helpful. Service was quick (but I still spent an extra hour in the store just exploring all the wonderful things).
This place used to be the best - the techs were great and very knowledgable. But my most recent experience with them will likely be the last (of many). The tech didn't seem to know what he was doing - referring to the install manual and stepping outside to call in for assistance continually. The end product looked and functioned ok but I am not confident that it is correct. Too bad because they used to be the best.
Les came highly recommended from a colleague - he has many years (25+) of experience. I needed a large old mirror cut to fit in my bathroom. He cut it with no issues to the correct size for a very reasonable fee (less than $10). I then needed another mirror for over the sofa - I did not have a mirror to cut this time so I needed to purchase the material from him as well as have him cut it. He suggested we use some of his old mirror stock that he had as it would allow me to save $$. He cut it to the correct size and even loaded it into my vehicle as well as gave me some razor blades and clothes to clean it. When it was hung, I noticed a defect in the mirror that was not noticable before (to either me or Les). When I contacted Les we made arrangements to bring it back (he woks out of his home so making an appointment is very easy). He cut me a new mirro out of new stock at no additional charge. He is a great guy. He also does on site vehicle windshield replacements.
Replaced the kitchen appliances during a remodel. The prices listed on theitems were high but the matched competitors and provided delivery and pick up of old appliances. The staff is friendly and quite knowledgable aznd do their best to assist.
This place has a lot of different sized storage options to meet your needs (big or small they store them all). We had some extra 'stuff' that we didn;t want to get rid of, but nneded out of the house for some time (renovations, etc) so that we weren't tripping over everything, This place is local and offered the solution we were looking for. Easy to fit lots of things in their individual locked facility. They even helped up unload stuff from the truck!
These people know what they are talking about and sell high quality products. The stuff is expensive, but if you want cheap - go to Ikea for their particleboard! Solid wood will last for generations and they have products that will 'grow' with the kids (todler bed converts to child bed, converts to teen bed, etc).
These guys did an okay job. Nothing spectaicular, but they fixed the problem. Weren't very fast or efficient (took too long to do what they needed to do (most of that time was 'wasted' on incorrectly diagnosing the problem) - so be prepared to use up a whole day whie they mess around on a 1 hour job.
Designed the upstairs addition for our single storey home. Easy to work with. Knows the local inspectors as well as the trades to ease those processes. From start to finish was available to answer questions and deal with issues.
Toilet on main floor continually blocked and required plunging which wasn't always successful. Plumber came out, lifed toilet, snaked the line, replaced the cracked flange, installed new wax ring and reset the toilet. Works wonderfully now.
Dryer stopped working less than 2 years after purchase. Did some online research to diagnose that it was likely the control board that had failed (a $300 replacement part). Contacted Jim and he came out and diagnosed the problem and got the part supplied under some dealer warranty that went beyond the consumer warranty that we had. Only had to pay for the service call. He kept in contact with us about the schedule and arrived on time and completed the work as promised. Would use him again without any question
gas valve on stove replacement
our whirlpool gas oven stopped working (oven wouldn't light even though the stovetop worked fine). After a bit on internet research I determined that it may be the ignitor. Called them to see if they had the part in stock - which they did not, but they were able to order it for me. Part came in and the service tech come out to install. He discovered that it wasn't the ignotor,b ut rather just a wire from the ignotor. He repaired the wire with a replacement he had in the truck and left me with the replacement part. In and out in half an hour. Now I'm back 'cookin with gas, baby'!
Purchased high quality Benjamin Moore paint from this store to repaint the entire interior of our 60 year old house. Some of the interior wall surfaces were a bit suspect (possible lead paint, etc) so they provided the necessary test kits and assistance for that. Products supplied were a wide range to help keep costs in check (closet walls were painted with a lower grade paint, while main rooms were done with high end durable finishes. They also tinted partial cans to save on $$. They also provide an interior design consultation professional that was very helpful in trying all things together.
The flat roof on the garage was leaking (very minor) and it needed to be replaced. Received 3 quotes and all 3 were very similar, however this company also included the replacement of the perimeter cap (that the others planned to reuse) as they felt that it was starting to deteriorate and could be a source of future problems. It was a messy job in some very hot weather, but the guys worked through it with no complaints. Roof looks great and performs without issue.
Hired this small company to do the backyard landscaping at my house after knowing the owner for a long time. They do some work for the town and they are highly regarded within the community. They presented a number of different options in the price range that I had assigned to this job as well as a few other options if I was willing to increase my budget (to show what improvements I would get for $100 extra, etc) which was very helpful and made me feel like the correct decision was made moving forward. Despite some uncooperative weather that resulted in a bit of a longer process than we planned, the work was done professionally and looks great.
solid vinyl window replacement
this long established company supplied me with replacement windows for the original wood single pane double hung units in my house. The units offer lots of different options (size, shape, colour, glass and grilles, etc) and the sales team is very easy to deal with. Units were supplied as quoted and on time. 1 unit had a damaged frame upon opening the package and they replaced the unit at no cost within the week. Also, one unit was missing a screen when I went to pick the unit up at the factory and they built the screen while I waited (15 minutes). Some of he units have been installed for 5+ years and we have had no issues with them.
electrical rough-in for upstairs addition
This complany was hired by my general contractor and they did an excellent job. From start to finish they were there when they were supposed to be and worked efficiently. The work was done professionally and was very neat (which is important for electrical). The only issue I had was that they did not initially install the arc fault breakers for the bedroom outlets, but when I aske them about that they replaced them the next day. I was also planning to do the 'finishing' myself to save some cost (install the light fixtures and outlets and switches) but they explained to me that they would not be able to perform the inspection if that was what I did and I would need to have the ESA come out at additional cost to me (as I would need to take out the permits in my name). Also there were some complicated 3 and 4 way switches that I was really confused about so I ended up just hiring them to finish all the work - which they again did neatly and as expected. Highly recommended.
galvanized pipe replacement with copper
Had 3 contractors provide estimates for the work and the price ranged from $400 - $975. I had heard good thing from this long standing company in the small community and their price was reasonable. They set a scheduled and communicated it clearly (as the water to the entire house had to be shut off during the replacement there could be no cooking, cleaning or flushing of toilets, so schedule was important). The set schedule as followed and the work was completed and everything was cleaned up and back to better than new when they were done.
The rep of this small company were very professional from start to finish and provided lots of options for a full range of costs and services. They offered numerous different levels of product value to allow for most any budget. Everything was very upfront and all communication was clear and precise - we know exactly what was happenening and when and why. The work was completed on time and was done very neatly. Would definately recommend them for any window or door replacement project.
