Reviews

10/10

My experience is excellent from point of inspection to point of completion. Everyone was respectful, and professional. They understood their trade and were able to educate. They showed up on time and worked hard. I would definitely have them back to do more work if necessary - like when the remaining 2 skylights need to be changed.

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Company Response

Thanks for the great feedback and for your business. It would be our pleasure to be of service to you in the future! All the best from everyone here at Skylights Unlimited:)

2/10

Ali was very professional, came promptly to give us a quote. His quote very clearly outlined the work involved; we were given good follow up instructions to care for our new lawn Initial rating of this company was 9/10. Very responsive; very customer service oriented. A few months after work was complete, we decrease the rating to 2/10. Work is completed without discussing all pros and cons of the outcome. They do not stand behind their word; They became unavailable, non-responsive, made excuses, did not show up when they said they would, and were non-apologetic. When they did finally show up, they didn’t announce their arrival, and appeared to try and skimp out on finishing properly. Final conversation on text message was a refusal to discuss options to solve the problem. There were hints throughout, that they did not have the expertise to fully deliver on what they had promised, with evidence of smooth talking. Based on issues that arose once work was completed this became evident. There is still opportunity for the company to redeem themselves and stand behind their work if they so choose.

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Company Response

We are glad we could help. Enjoy the new lawn and steps!

10/10

The techs were persistent in determining the cause of our furnace not working....which was discovered during regular seasonal maintenance. It seemed to be difficult to diagnose and when necessary, more senior techs were called in. The following day the gas valve was replaced and we are good to go.

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Company Response

Thanks Kim for your review & 10-stars! You're absolutely right, our team is always persistent for good causes with your best interest in our hearts! Happy to help!